Community Service Officer

Brisbane Legacy

Brisbane QLD

Aged & Disability Support (Community Services & Development)

Part time

Legacy is one of Australia’s most trusted charities. In 1923, Legacy made a promise to help veterans’ families carry on with their lives after the loss or injury of their loved one. It was a simple promise Legacy keeps today. We currently support over 5,800 widow(er)s, 121 people with a disability, 217 Legacy youth and over 40 families.

Based in Legacy’s South Brisbane office, the Community Service Officer (CSO) provides support services to young, widowed families and older war widows/ers and for developing and providing information, advice and support to Legacy Brisbane Contact Groups (Redlands, Wynnum and South East), Legatees (Legacy volunteers) and volunteers. 

This role also supports provision of client events throughout the calendar year, including the annual ANZAC Day March and Summer Youth Camp (4 days).   

Key responsibilities include:

• Client enrolments, intake and assessment, support planning and reviews.
• Personal support (including bereavement support), information, advocacy and referral.
• Coordination of complex client interventions.
• Assist with or conduct DVA pension applications for new widows/widowers.
• Inform, support and enable the work of Legatees (volunteers) in service provision to clients via attendance at Contact Group meetings and communications with individual Legatees.
• Event participation and support.

• Bachelor's degree in Social Work or other relevant subject or equivalent level of experience.
• Demonstrated experience in assessment and planning to client services such as aged care, home care, youth, mental health, or disability.
• Exceptional interpersonal, written, and verbal communication skills across a broad range of internal and external stakeholders.
• Proficient in MS365 suite.
• Valid Queensland Driver's Licence.
• National Police Check and Blue Card

With an elderly clientele and volunteers, we encourage our employees to be vaccinated against Covid-19.  We ask that you comply with the vaccination requirements or provide appropriate medical exemption.

• Grow and develop your professional skills with a supportive, collaborative and enthusiastic leader and team.
• Positive and friendly culture, which supports social and wellbeing initiatives.
• Salary packaging with tax concessions up to $15,900 per year.
• In addition, you can access up to $2,650 of your pre-tax income to pay for entertainment expenses (meals, holiday accommodation etc.)
• Award rate salary + 17.5% leave loading.

This is a wonderful opportunity to join us and contribute your unique talents to our large Legacy family. 

If you believe Legacy is the organisation for you, please first view the position description at hhttps://www.legacy.com.au/clubs/qld/brisbane/about-us/ (PD is listed under Key Club Documents). 

To apply, provide a cover letter addressing each of the key selection criteria with a current resume/CV by COB Friday 8th March 2024. 

For enquiries, email Claire Lyon – Community Services Manager 

*****@legacybrisbane.org.au