AddressCompliance Coordinator
Long Service Corporation
Fair Trading NSW, Department of Customer Service
About the team:
DCS Fair Trading Policy & Delivery works across a broad portfolio of functions and projects to deliver regulation in NSW. Regulations that are modern, innovative and collaborative, competitive for businesses, responsive to our customers' needs, protect the community we serve and give people confidence to engage in economic and social activities. Our vision is for a safer community and a vibrant economy, supported by better regulation.
Within DCS Fair Trading, Policy & Delivery, the Long Service Corporation manages building and construction industry and contract cleaning industry portable long service schemes. We are based in Gosford and currently have a team of around 120 dedicated staff focused on improving our customers' experience.
Details are as follows:
Grade: Clerk Grade 9/10, the package includes base salary $120,859 - $133,183 plus employer's contribution to superannuation and annual leave loading
Duration: Fulltime Temporary up to 12 Months
Location: Gosford
Applications Closing Date: Monday, 20 May 2024 @ 9:59 am
This role is responsible for:
In this role you will be responsible for leading a team of professional compliance staff conducting complex compliance investigations targeted at ensuring the customers of LSC understand and comply with legislative obligations.
Including:
- Plan, direct and manage timely risk-based compliance programs focused on identifying non-compliant behaviour within the relevant industry.
- Prepare, present and review evidence, reports and submissions in order to make thoughtful recommendations for the direction of strategic compliance activities.
- Provide technical and operational advice to management, industry and other stakeholders on relevant legislation administered by the organisation to ensure systemic compliance.
- Provide support to the wider Compliance team to ensure agreed programs of work are completed to agreed timelines, including resolving escalations and making decisions in line with delegations. The role has up to 7 direct reports.
- Participate in committees, working groups and forums and provide advice to ensure consideration is given of the agency's strategic compliance objectives.
To be successful in this role you will have:
- Certificate IV in Government (Investigations)
- Experience in leading and mentoring a team to ensure collective and individual objectives are met.
- Demonstrated knowledge and experience in the formal conduct of investigations, evidence gathering and review process.
- Excellent communications skills, both written and spoken
- Current NSW Driver's licence and ability and willingness to drive to various locations in NSW
If this sounds like you, we would love to hear from you!
To Apply :
Please submit your resume of no more than 5 pages for review, together with a cover letter of no more than 2 pages demonstrating your capability for the role.
Salary Grade 9/10, with the base salary for this role starting at $120,859 base plus superannuation
Click Here to access the Role Description.
For enquiries relating to recruitment please contact Jyostna Channamadhvuni via ***************@customerservice.nsw.gov.au.
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
Closing Date: Monday, 20 May 2024 @ 9:59 am
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process. If you feel you may require an adjustment during the recruitment process, please contact our Diversity, Equity and Inclusion team via ***************@customerservice.nsw.gov.au or 02 9494 8***.
For more information, please visit
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