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Salary- An exciting opportunity within Consumer Affairs Victoria, Barwon South West Region
- VPS 4 classification (salary range $90,067 - $102,192)
- Fixed-term, full-time role until 1 May 2023
The Department of Justice and Community Safety delivers high quality services to Victorians to provide a justice and community safety system that works together to build a safer, fairer, and stronger Victoria.
Corrections and Justice Services (CJS) is responsible for delivering frontline operations across the state of Victoria, which includes engaging local communities to deliver responsive and inclusive justice and regulation services. A component of CJS, Consumer Affairs Victoria (CAV) delivers services through the provision of: enforcement and compliance with consumer laws through inspections and online monitoring; residential advice and education to consumers, tenants, businesses and landlords on their rights, responsibilities and changes to the law (including residential tenancy inspections); frontline dispute resolution between consumers and traders, and tenants and landlords; and business and consumer education.
About the role
Compliance Officers conduct a range of compliance monitoring activities and inspections as authorised under the Australian Consumer Law and Fair Trading Act, and other legislation administered by CAV. These inspections will typically include leading compliance checks issued under the State-wide Inspection Program as well as other activities identified by regional intelligence.
In this role, you will:
- assist the area manager in the coordination, planning and development of compliance activities and their implementation, including the resolution of operational problems consistent with program objectives
- manage aspects of ongoing compliance and education programs under limited direction, identifying opportunities to improve service delivery
- be appointed as an Inspector under the Australian Consumer Law and Fair Trading Act and be delegated as an Inspector under the Residential Tenancies Act
- conduct a range of more complex, as well as routine, compliance activities as authorised under the legislation administered by CAV including investigations, inspections and the preparation of reports and briefs of evidence. This can include obtaining comprehensive written statements and affidavits for use in legal proceedings as directed by CAV, as well as issuing infringement notices.
As our ideal candidate, you will have:
- knowledge of, and/or relevant experience in, legislative compliance and enforcement activities and CAV relevant legislation, regulations, policies and procedures OR capacity to learn and apply knowledge of all the above, as required
- strong critical thinking and problem solving skills
- excellent interpersonal skills, with the ability to seek opportunities for continuous improvement and ways to innovate.
Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.
If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.
FOR INTERNAL VPS EMPLOYEES:
- For this particular vacancy, priority consideration applies to Victorian Public Service (VPS) and select employees of the Victorian Public Sector who apply through the Jobs Skills Exchange (JSE) jobs board platform.
- For all VPS employees, due to the new Jobs Skills Exchange (JSE) policy, please apply through the JSE to be eligible to be considered for this position in the first round.
The department is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees consistent with the department's obligations under the Occupational Health and Safety Act 2004 (Vic). Therefore, there is a requirement that all DJCS employees be fully vaccinated against COVID-19 in order to undertake duties outside of their homes.
Prior to commencement of employment with the department you will need to provide evidence that you are vaccinated against COVID-19.
Upon commencement of employment with the department you will be required to provide evidence that you have an up-to-date vaccination status within the timelines specified by the department into the . This includes evidence of all doses of a COVID-19 vaccine required by the department (from time to time).
Acceptable evidence includes: * COVID-19 digital certificate or ATAGI exemption certificate (available via your
account) * Your immunisation history statement (available via your
account)
Other documentation outside the above will not be accepted as evidence of having received your COVID-19 vaccine doses.
