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Form of workThis role is the face of the Ipswich Catholic Community, for parishioners and visitors to our parish, and will work within a team to plan, prepare, and undertake the work required for our parish to support our community. The role is front of house and includes office tasks and the ability to engage others in a very positive way.
The role will provide exceptional customer service face to face and via phone and email and will welcome clients and visitors to our office. It will also oversee event and meeting coordination, manage enrolments and registrations, function set ups, IT equipment set up, ordering catering etc, and will provide general administrative support to the team.
Key duties include:
- Office Reception and Administration duties. Attending to mail, email, answering enquiries by phone and in person, typing correspondence, preparing Parish newsletter and photocopying. Maintaining Parish records including the filing of documents and official recording of sacraments.
- Contributing to the ongoing development of digital services of the parish by migrating paper-based services to the digital space.
- Working with other staff to ensure efficient and timely completion of tasks.
- Assisting in the preparation of Baptisms, Weddings and Funerals in the Parish including liaising with families/couples and the completion of paperwork as required.
- Assisting in the administration of the Parish Sacramental Program in collaboration with the Parish Priest and the sacrament coordinator.
- At least five years’ experience in all aspects of office procedure covering a broad range of duties and functions. Particularly those that might apply in a small business environment.
- High level communication and interpersonal skills.
- Empathy with people’s concerns
- The ability to maintain confidential information.
- Capacity to cope with change and last-minute requirements.
- Strong computer literacy is a must - including advanced knowledge of the Microsoft Office suite of programs. i.e. Word, Excel, PowerPoint.
- Some knowledge of Microsoft Forms, Microsoft Power Automate and Microsoft Power BI is desired.
- Working environment will require the position incumbent to gain a good understanding of church structure, operating systems and protocols.
- Driver’s licence.
- Blue Card or willing to obtain.
- Criminal Police Check or willing to obtain.
- Ability to work in a fast-paced environment and to effectively manage competing priorities, including assessing urgency of response with a positive approach to customer service.
- Demonstrated skills in working with and knowledge of Microsoft programs including Word, Excel, Outlook, and Forms, Power Automate, and Power BI.
- Well-developed oral and written communication skills and an understanding of social media platforms and website content managing systems – creating, maintaining, and updating engaging content for diverse audiences.
- Demonstrated sense of warmth and compassion when dealing with others.
- An understanding of the important role the Catholic Church (the Parish) provides to the local community.
For any enquiries or a copy of the position description, please contact Operations Manager - Benjamin Leschke at leschkeb@bne.catholic.net.au or via phone on 07 3362 8765.
The Archdiocese of Brisbane has standards of conduct for workers to maintain a safe and healthy environment for children. Our commitment to these standards requires that we conduct working with children checks and background referencing for all persons who will engage in direct and regular involvement with children and young people (0 - 18 years) and/or vulnerable adults. The organisation is fully committed to child safety and has a 0 tolerance to abuse of children or vulnerable adults.
