Conference and Events Services Coordinator

If you are a multitasker extraordinaire with high attention detail, Crystalbrook Collection can take your career to the next level.

The Conference & Events Coordinator is the anchor of our high performing Events team. With responsibility for the coordination of a wide range of events in Cairns – the days will be varied and challenging as you support everything from weddings to product launches to spectacular dinners. From preparing proposals and agreements to aligning schedules and arranging travel, this position will jump right into the middle of what makes our events and conferencing facilities unique. The role is based at Crystalbrook Riley and works across Crystalbrook Bailey and Crystalbrook Flynn.
Responsibilities include:

• Provision of exceptional customer service with a professional, efficient and positive attitude
• Preparation of agreements, proposals and schedules for the Cairns portfolio of Hotels
• Coordinating between our clients and operations to ensure smooth and effective procedures
• Maintain customer data within our Event Management Software throughout the event process to ensure up-to-date information for all future bookings, schedule weekly reports and other ad hoc administrative tasks
• Jump in and assist with events with passion and enthusiasm – execute every event with flair!
• Engage in a friendly yet professional manner with guests and colleagues to ensure no detail is left to chance

The Talent:

• Highly customer focused with exceptional initiative and a drive for ongoing success
• Knowledge in Conference & Events and/or F&B operations (hotel operations is a bonus)
• Able to work a varying roster when needed. Nights and weekends are when the best events are held!
• You never miss the small details and take pride in exceptional delivery
• Ability to use Opera/iVvy or other Event Management Software with strong IT skills
• A strong ability to manage many tasks at once
• A positive and flexible outlook as every day

The Reward
As part of Crystalbrook Collection, you will work with exceptional people in a supportive and passionate environment. We have a long list of benefits that include:

• a market-leading 50% food and beverage discount
• $99 Room rates and an attractive friends and family discount
• lifestyle benefits including extra leave
• online learning and career development plan
• tailored EAP programme
• spa discounts and service recognition

Why Us?
Crystalbrook Collection is an award-winning hotel development and management company, with Australia's newest portfolio of distinctive upscale hotels where differences are applauded. After only 5 years in operation, we own and manage over AU$1 billion in hotel assets currently located across NSW and QLD. Our growth phase has escalated with exciting plans that include aspiration for further Australian & overseas expansion.
What happens next
If you are interested in this unique opportunity, please apply using the provided link. We look forward to hearing from you.