Consumer Insights Manager

Bulla Dairy Foods is 100% Australian owned and operated and has been proudly making dairy products in country Australia for six generations. We are one of Australia's oldest family-owned dairy companies and believe in our brand, our people and take pride in crafting dairy products for the world.
We currently have an exciting opportunity for a Consumer Insights Manager to join our Marketing & Innovation team. Reporting into the Head of Category, Insights and Channel marketing, your overarching brief is to lead the consumer insight strategy, resulting in the delivery of profitable & accretive insight platforms.
Your responsibilities will include:

• Be the voice of the consumer & their profiles within the organisation and ensure their alignment to marketing strategies.
• Build the marketing and cross functional teams' knowledge on consumer & shopper to drive effectiveness in decision making in marketing and communication plans.
• Lead consumer research strategy & manage supplier relationships & research budgets.
• Support the development of brand & customer strategies with the provision and presentation of insights.
• Analyse data & research results to establish usable insight.
• Develop & share road map of trends and product platforms 2-5 years out that Bulla can deliver and/or customer should engage in for future growth.
• Delivery of current, relevant insights including brand, competitor and category performance.
• Input into Annual Brand Plans

You will have:

• Demonstrated leadership skills with the capacity to positively influence people and to initiate and deliver change independently or through teamwork.
• Excellent analysis and numeracy skills with a strong attention to detail.
• Excellent communication (verbal and written), presentation and negotiation skills.
• Well-developed logical and lateral thinking skills
• Experience in Consumer Insights (minimum 7 years)
• Extensive experience in leading an innovation process, insight development, consumer and shopper segmentation, brand positioning, ideation, development and testing, new product development, & horizon planning.
• Experience managing 3rd party research agencies.

What we can offer you:

• A hybrid working model as standard, encompassing both flexible work from home arrangements and access to our Melbourne and regional sites.
• A great cultural environment in a proud, Australian family-owned business
• A variety of benefits including a Short-Term Incentive Program, corporate clothing allowance, delicious take-home product and free on-site parking at all our sites

This is a rare and exciting opportunity within a reputable family business. With great opportunities for personal growth and development, you'll contribute to the success of this iconic household brand with a long history and bright future.
If this sounds like you, please apply now to join the Bulla family.