AddressThe communities we serve are at the heart of our operations.
Part of Downer Group, our Social Infrastructure and Citizen Services business unit delivers the critical thinking, building, maintenance and sustainment behind Australia and New Zealand's essential public assets, facilities and community services. The communities we serve are at the heart of our operations. We run hospitals, manage client data centres, we take asset management risk, and we are a trusted advisor and partner to our New Zealand and Australian Defence Forces. Arguably no other business within Downer better embodies our purpose; to enable our communities to thrive.
Join us on the journey.
We currently have an opportunity for a Contract Managerto join our team. You will oversee the operational and strategic development of facilities maintenance services as well as oversight for the Grounds Maintenance activities, Café operations, Cleaning and Security.
Beyond the day-to-day responsibilities, you will be focused on the delivery of high-quality service coordination and optimizing service delivery in all lines of business.
What you'll do
The role has a broad remit, with key responsibilities outlined below:
- Attend property inspections and identify defects and non-compliances with the lease/license agreement.
- Implement demand management strategies.
- Implement service continuity strategies to ensure the sustainability of the service.
- Communicate with stakeholders on the delivery of services in accordance with the communication and reporting processes established in the stakeholder communication plan.
- Implement risk management controls and strategies.
- Prepare management budgets and forecasts.
- Manage the quality, timeliness and costs associated with all communications and reports required under the Managing Contract.
- Implement a formal program and perform spot checks of all Maintenance and Operational Services performed by the Discrete Contractors and Panel Service.
What you'll bring
- Technical expertise and trade or tertiary training in either building maintenance, mechanical or electrical services.
- Sound experience in the delivery of Facilities Management, Soft Services and Food operations in a retail environment.
- Sound knowledge of Facilities Management and contracting principals.
- Ability to train, coach and develop staff.
- Extensive understanding OH&S and Industrial Relations law and regulations.
- Financial skills appropriate to monitor and manage contracts.
More than anything, you'll have a strong work ethic, a positive attitude, and a drive to provide high quality outcomes for the Social Infrastructure and Citizen Services business unit and our clients.
Why work for us?
Working for the Social Infrastructure and Citizen Services business unit, means every day you will be enabling our communities to thrive. With a bright future ahead of us, you find purpose here and have the opportunity to directly impact and contribute positively to our future. You'll also find a range of benefits available such as:
- Training and development to support your career.
- Internal career opportunities across the Downer Group business.
- Affordable healthcare covers, discounted car purchase and rental (with selected brands), and other retail discounts.
- An Employee Assistance Program providing access to professionals to support you (and your family) to achieve your personal or professional goals through wellbeing coaching, counselling, financial advice, legal advice and more.
This exciting role offers you the opportunity to work in a dynamic environment with a highly successful organisation. If you are passionate about what you do and motivated to succeed, then apply now.
Downer Group is an employer that acknowledges and embraces the importance of our people's diverse experiences, talents, and cultures. As an inclusive employer, we welcome applications from everyone.
