Coordinator, Business Support

• Create impact as a Coordinator, Business Support

Join the largest insurance group in Australia and New Zealand.

Your Role

We have an exciting entry level opportunity for someone eager to start their career in insurance claims.  

Working closely with our Claims Consultants, Payments Team and Finance Teams, you’ll manage Compulsory Third Party (CTP) Claims requests end to end, including payment and lodgement queries, document transfer and completion as well as providing support external providers regarding invoice related queries.

You’ll prepare written communication to injured people, service providers and other stakeholders for CTP claims and collate necessary documentation from claims files as required by external regulators.

Based in Sydney, this full-time, permanent role offers hybrid working conditions that support a mix of working from home and being in our office 2 days per week.

Please note: To work from home, you’ll need high speed internet connection and a private home office set up.  

About You
You’ll be well organised, flexible and self-motivated, have the ability to work with minimal supervision and demonstrate continuous attention to detail.

• Effective communicator with strong written and verbal communication skills
• A ‘can-do attitude’ and approach to daily tasks and projects
• A natural problem solver with the ability to think outside the box 
• Able to quickly learn new information, processes and procedures
• Proven ability to work effectively as an individual and as part of a multi-team environment 
• Proficient in the use of Microsoft Office suit including, Excel and Word

Applications close Tuesday 9th April, 2024.

ABOUT US

IAG is the largest general insurance group in Australia and New Zealand. We’re also a tech and research facility, a hub for climate change experts and a center of resilience design. We chat over coffee with customers, advocate for them in the corridors of Parliament and back them up in the community when life’s moments hit hardest.

You’ll know our brands – NRMA Insurance, CGU, WFI, ROLLiN’, AMI, NZI, and State Insurance to name a few. Together they turn our IAG purpose of making your world safer into action by helping, supporting ambitions and making insurance accessible.

We celebrate unique viewpoints shaped by life experiences, cultures and passions. We expand careers, genuinely connect with community, lead with a powerful purpose and celebrate what makes you individual.

We’re also guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses and communities. Collaborating on Indigenous-led solutions that enable growth, develop resilience and create meaningful change.

We're passionate about social issues, walk the talk on sustainability and strive to do more than standard on things that matter, including women in senior leadership, Indigenous empowerment and creating inclusive environments. We’re proud to be an accredited family-friendly workplace and are committed to being a safe and supportive space for all our employees.  We do this because we’re ready for you.

All this shows up in what we offer:

1. Grow your financial future with 13% superannuation as standard
2. Access up to 50% off personal insurance, including home and motor insurance
3. Flexibility through a program called MyFlex - supporting you to live life to the full
4. Partner discounts on every day and special occasion items
5. A certified Family Inclusive WorkplaceTM 
6. An AWEI Awarded business
7. Be part of a net zero business by 2050
8. Keep your skills current and accredited with the IAG Academy portal

We’re ready for you. Apply today.