Coordinator Community Centre Services

The City of Gold Coast is Australia's second-largest local government authority, and our people are united in their passion for delivering the best for our City.

Why join the City of Gold Coast? What's in it for you?

When you join the City of Gold Coast, we provide pathways and opportunities for you to grow and achieve your potential; we look out for your health and well-being with our Fitness Passport and Employee Assistance Programs, and we offer flexible work and hybrid office/work from home options to allow you to have more time doing the things you enjoy. In addition, we have a generous superannuation scheme and an employee-driven Social Club to get you amongst the action!

About your new role

Join our team as the Coordinator Community Centre Services and be at the forefront of shaping the strategic direction of our city-wide service! You will play a pivotal role in providing strategic input to the planning process while ensuring seamless operational and customer interface services across our vibrant network of Community Centres.

For more information about this role, please view the attached position brief.

We're looking for someone who can bring the following skills and qualities to the table:

• Analytical Skills: Ability to analyse performance data to identify improvement areas.
• Customer Service Skills: Strong interpersonal skills to lead surveys and address concerns.
• Communication Skills: Effective verbal and written communication for stakeholder engagement.
• Leadership Skills: Demonstrated ability to motivate teams and foster positive culture.
• Strategic Thinking: Capacity to leverage centres for community engagement.
• WHS Knowledge: Understanding of safety regulations to ensure compliance.
• Problem-Solving Abilities: Track record of implementing improvements for operational excellence.
• Collaboration Skills: Effective collaboration with stakeholders to address issues.
• Attention to Detail: Strong organisational skills for consistent processes.
• Decision-Making Skills: Inclusive decision-making and timely actions.
• Adaptability: Ability to adjust to changing circumstances and deploy resources effectively.
• Project Management Skills: Proficiency in managing initiatives for service delivery improvement.

If you're passionate about making a positive impact in our community, we want to hear from you. Apply now!

Click on the 'Apply' button below to complete your online application. Please upload your current resume and a cover letter (no more than two pages) outlining how your skills, experience and personal attributes would allow you to achieve success in this role.

As part of our selection process, you may be required to undertake a one-way video interview via Criteria, face-to-face or virtual interview via Microsoft Teams. You may also be required to undertake reference checks via Xref, police checks, employment history checks, qualification checks and drug and alcohol testing.

The City of Gold Coast is an equal opportunity employer dedicated to promoting an inclusive and diverse workplace. We are committed to supporting an environment where all employees, regardless of their differences or similarities, feel valued, respected and supported. Aboriginal and Torres Strait Islander persons are encouraged to apply.

Please note applications for all of our vacancies close at 10.30pm on the listed closing date.