Coordinator – Psychosocial Inclusion

Our Purpose

Western Queensland PHN (WQPHN) is one of seven Primary Health Networks across Queensland, and 31 nationally funded by the Australian Government, which has a supportive, innovative and collaborative organisational culture. Our goal is to improve the integration of primary care services to create seamless health care in our shared communities across almost one million square kilometres of Western Queensland.

WQPHN is a commissioner of health services who works closely with all health service providers across the region to identify where there are gaps in primary health care, and commissions local providers to cost-effectively provide those services, building a sustainable and integrated system that places the patient at the centre of care.

The purpose of this role is to support the Senior Manager of Primary Mental Health & Wellbeing in driving strategic solutions for diversity, equity, and inclusion for the Western Queensland region. Advising and assisting the Senior Management Team (SMT), this role is key to ensuring that psychosocial inclusive practices are taken into account while planning and commissioning with WQPHN’s partners to achieve positive outcomes for diverse groups and people living with disabilities. 

The role is responsible for the following key functions within WQPHN:

• Implementation of activities on cultural change, workforce diversity, equity & inclusion, and gender initiatives to build organisational capability and employee engagement.  
• Design, develop and implement training programs that change culture, practice and values and help to foster inclusive workplace practices within WQPHN.
• Supporting WQPHN’s strategic approach to diversity and inclusion across the region.
• Assist in leading, coordinating, and implementing a range of inclusion and diversity programs by working collaboratively with key external stakeholders across the WQPHN region to educate and implement inclusive practices.
• Contribute to the development, implementation, monitoring, and evaluation of a regional Diversity and inclusion Strategy by actively participating in and supporting the implementation of initiatives and leading the region in achieving the actions and deliverables set out in the regional Diversity and inclusion Strategy. 
• Build external relationships with key external stakeholders and where applicable, represent WQPHN on external specific inclusivity working groups.  
• Translate relevant contractual requirements, legislation, protocols, and policies and implement them into practice to ensure WQPHN is meeting current statutory requirements. This includes assisting project leads with the implementation of social procurement commitments made during tenders. 
• Assist the Performance & Contracts team in strengthening WQPHN’s social procurement response when commissioning services within the WQPHN region. 
• Monitor, evaluate and report on the effectiveness of diversity and inclusion initiatives, utilising data and metrics to measure impact and inform continuous improvement.  
• Support the Primary Mental & Wellbeing team to gather and implement initiatives around diversity, disability, mental health and wellbeing based on community feedback and outcomes through stakeholder engagement such as meetings, workshops and other forms of consultation. 

The successful candidate will possess: 

• Tertiary qualifications in health, human or community development services, or equivalent extensive experience ideally gained in a large and diverse service industry organisation.   
• Demonstrated knowledge and understanding of diversity and inclusion principles, theories, and best practices with a commitment to continuous learning and staying abreast of emerging trends and developments in diversity and inclusion. 
• High-level project management skills, working with minimal supervision, managing conflicting deadlines and demonstrating effective problem-solving and negotiation skills. 
• Advanced interpersonal communication skills to build and maintain relationships with the ability to respectfully engage a range of communities and community leaders. 
• Experience in design, development and implementation of programs of work, processes or training. 
• Experience in data collection, collations, and analysis or similar.  
• High-level understanding of regional, remote and rural communities' health, social and emotional well-being needs. 
• Ability to prepare business communication documents, reports, agendas, minutes, and presentations, with the ability to convey complex ideas and concepts in a clear and engaging manner. 
• Competency in Microsoft Office (including SharePoint) and other office productivity tools, with aptitude to learn new software and systems. 
• Hold a current driver’s license, unrestricted for work purposes.

Our Working Environment

Ideally, this critical role will be based within the WQPHN region in Longreach, Mount Isa, Winton or Roma; however, applicants are welcome to apply from across the state. Regular travel will be required across the WQPHN patch to successfully perform this role, and hybrid work-from-home arrangements also apply.

The remuneration package includes attractive tax-exempt salary packaging options. 

Our Commitment to Reconciliation 

WQPHN is committed to undertaking all work within a culturally inclusive, sensitive and safe framework that supports Reconciliation. The WQPHN Reconciliation Action Plan shows our commitment and dedication to embedding reconciliation initiatives into our everyday work.

Applications from Aboriginal and Torres Strait Islander candidates are strongly encouraged for all WQPHN positions.

How to Apply

For the full position description containing the minimum qualifications and competencies for this role, please visit our website:  www.wqphn.com.au/careers

Expressions of interest and applications are to be accompanied by a cover letter explaining your candidacy for the role together with your resume detailing your work history, key achievements, qualifications and references to **@wqphn.com.au

Applications close 9am Wednesday 14 February 2024.