Coordinator, Rto Quality

The Coordinator, RTO Quality role will ensure that Deaf Connect’s Registered Training Organisation (RTO) meets all quality and compliance obligations under ASQA’s Standards for RTOs 2015 and quality standards under ISO 9001: Quality Management Systems.

Under the direction of the Team Leader, Quality and Compliance, this role will work with other members of the RTO team to be accountable for the key phases of the student experience.

If you have quality experience, pride yourself on your attention to detail and time management skills, have a positive and flexible attitude, we would love you to apply! 

Main responsibilities of the role include:

1. Coordinate and maintain validation and moderation activities
2. Maintain the trainer profiles and currency, report training needs to Team Leaders
3. Oversee the RTO’s compliance framework to ensure adherence to the Standards for RTO’s 2015 and the AQTF
4. Ensure compliance against, the key phases of the student experience including marketing, enrolment, student progression, training and assessment and completions,
5. Support with maintenance of RTO scope of registration including qualification updates, extensions of scope and funding applications,
6. Review and update current policies, procedures and work instructions across all aspects of RTO operations to ensure compliance against ASQA Standards for RTOs, 2015,
7. Deliver professional development sessions to trainers and administration staff to enhance the capabilities in the RTO.

About You 

In your application, let us know if you have these key skills and experience:

• Significant experience working in an RTO managing contracts and associated reporting
• Understanding of legislative requirements of a Registered Training Organisation 
• Experience or knowledge in the delivery of educational material
• Demonstrated high level interpersonal and communication skills, including proven ability in the effective negotiation, liaison, consultation and engagement of key stakeholders and partnerships
• High level written communication skills and proficiency in policy development
• Demonstrated highly developed ability to influence stakeholders, including the ability to manage change and generate a culture of continuous improvement
• Proficiency in Microsoft suite and high level of computer skills, including document formatting and the ability to navigate various systems and platforms
• Experience and knowledge of Student Management Systems

You should also let us know if you have these other great skills:

• Auslan skills or willingness to learn
• Knowledge of the Deaf community, language and culture.

About Us 

Deaf Connect is the largest, whole-of-life service provider and social impact organisation for Deaf, deafblind and hard of hearing Australians. We stand with the Deaf community to build capacity and influence social change while paying respect to history, culture and language.

Our organisational values of Heart, Courage, and Discovery stand with the Deaf community to build capacity and influence social change while paying respect to history, culture, and language.  

We offer an attractive benefits program including:  

• Salary packaging, enabling you to make huge savings on tax and maximise your pay  
• Flexibility regarding working arrangements 
• Discount membership to gyms and facilities throughout Australia  
• Free annual flu vaccinations  
• Free comprehensive online learning portal 
• Free financial wellness support through our default super fund 

How to Apply 

Closing Date:  COB, Friday 26th April 2024

Apply today! We may actively review applications and begin interviewing prior to this date.

To apply you must submit the following within this form: 

• Either a Cover Letter or a link to your Auslan video recording outlining how your skills and experience meet the position requirements as outlined in the position description (no more than 1.5 pages or 5 min Auslan video recording)    
• An up-to-date resume including your name, contact details, employment history and qualifications. 

If you have further questions about the role, you can contact our friendly People and Culture team at **@deafconnect.org.au    

Deaf Connect is an equal opportunity employer. All successful applicants may be required to provide a  NDIS WC prior to commencement.