Corporate Reception & Agent Support

Corporate Reception & Agent Support – Place Estate Agents
Due to a recent internal promotion, we are looking for a Corporate Receptionist & Agent Support to join our fun, supportive team! If you are a driven, customer-centric candidate with a passion for real estate, we would love to hear from you. This role supports our James Street Office front of house operations and provide a 6-star service to all external and internal clients.

This is a busy reception desk with a broad range of duties including working with the other Head Office departments to assist with meeting deadlines and providing sales administrative support to high-performing agents within our New Farm office. This is a full-time role working Monday – Friday between 8:30am – 5:30pm.

No two days will be the same and we want to empower you with knowledge so you can be innovative, and solutions focused for both internal and external Place people. 

An average day working as Corporate Receptionist & Agent Support will include:

• Greet and provide exceptional customer service to all Customers, Clients & Colleagues
• Receive and delegate all incoming calls with knowledge (including overflow calls from other offices)
• Manage and maintain the James Street meeting rooms bookings, calendar, and cleanliness/upkeep
• Communicate and maintain relationships with regular trades and suppliers
• Work closely and collaboratively with the other Corporate Receptionist
• Uphold the utmost confidentiality to information you have access to
• Manage the parking bollards and the set up/ pack down of events and training seminars
• Assisting with the preparation of Form 6s, Contracts and Marketing, including processing such documents
• Support both sales and property management functions in an administrative and compliance capacity; and
• Contribute to the role with new ideas and identify new opportunities to improve client satisfaction.

To be successful in this role, you will have:

• Previous reception and administration experience is ideal
• A minimum of 1-2 years’ experience in a customer facing role
• Confident and outgoing nature, and maintaining Professional presentation
• The ability to work collaboratively in a team evironment
• Strong verbal and written communication skills
• Experience using Office 365 necessary, with experience in CRM software advantageous;
• Have the ability to manage multiple high-pressure situations with ease;
• Strong attention to detail, and the ability to multitask, prioritise and meet deadlines
• Proven ability to show initiative and be solution focused

Why Place?

Place Estate Agents is an award-winning agency built on energy, passion, local knowledge, and professionalism. Our business is cutting edge, and we are constantly looking to challenge tradition in order to provide our clients with the best service, advice and products available.
Our people are the driving force at Place, so much so that we provide support and recognition with:

• Work in a great team environment
• Dream manager mentor program
• Ongoing training & events
• Subsidised gym membership with Total Fusion
• Discounted parking rate

With opportunities for growth and celebrations for your wins, why not make our Place, your Place?