Reception And Agent Support

Receptionist & Agent Support – Place Graceville
Place Graceville has an exciting opportunity available for a passionate candidate to join their fun and supportive office as a Receptionist & Agent Support. Working in the customer service team, you will play a crucial part in the front-of-house operations and provide high-end customer support to our clients.

Previous real estate experience is not necessary, as we are eager to provide plenty of training to the right candidate! Previous experience working in a fast-paced reception or customer service position is highly regarded. The successful candidate will have impeccable phone manner, a bubbly, welcoming personality and strive to go above and beyond to continuously improve the customer experience.
  
Roles & Responsibilities:

• Greet and provide exceptional customer service to all customers and colleagues;
• Receive and delegate all incoming calls with knowledge and confidence;
• Ensure the meeting rooms and communal areas are kept clean and presentable;
• Organise and coordinate the external and internal mail;
• Support both sales and property management teams in an administrative and compliance capacity; and
• Contribute to the role with new ideas and identifying new opportunities to improve client satisfaction.

Skills & Experience:

• A minimum of 6 months previous experience in administration or reception (desirable);
• Confident and outgoing nature with the drive to go above and beyond;
• Strong verbal and written communication skills;
• Experience using Office 365 is necessary;
• Have the ability to manage high-pressure situations with ease;
• Professional presentation; and
• The desire to grow, develop and value-add within a team environment.

  
Why Place?
We believe that our people are our number one asset so there is no lack of training, both internal and external. If you want to learn more about our People and our Place, don’t just take our word for it, check out #lifeatplace. Our employees are the driving force within our business, so much so that we provide support with:

• Internal and external training to empower you with knowledge;
• Staff recognition and rewards programs within a healthy work culture; and
• A fun, supportive and energetic office culture; and
• Monthly office social events! 

With opportunities for growth and celebrations for your wins, why not make our Place, your Place?