Cruise Consultant

Fantastic opportunity for an experienced Reservations, Travel or Cruise Consultant to join a global, award-winning travel brand.

Working with preferred industry partners and direct clients, you will execute the end-to-end booking process for all cruise enquiries.

KEY DETAILS:

• LOCATION - Luxury Sydney CBD office
• HOURS A Monday to Friday rotating roster of 8am-4.30pm, 9am-5.30pm, 9.30am-6pm plus one Saturday 9am-1pm every 5th week
• HYBRID - option to work from home 2 days a week
• SALARY - $65,000 + super
• BENEFITS - Discounted travel for yourself, your family and friends

KEY ACCOUNTABILITIES:

• RESERVATIONS - Process all reservation request received via phone, email and online
• QUOTES - Prepare quotes for trade and direct bookings and follow up to win business
• FINANCE - process deposit and final balance payments 
• CUSTOMER SERVICE - Act as the first point of contact for all trade and direct enquiries and establish ongoing relationships with key trade partners
• GROUP SUPPORT - Occasionally support the groups reservations team

To apply for this role you must have travel consulting, reservations or cruise experience within the travel industry plus exceptional communication, time management and accuracy skills.