Customer Data And Billing Officer - Remote

• Full-time permanent position in an industry leading not-for-profit organisation
• Flexible working and hybrid options + salary packaging benefits
• Utilise your NDIS knowledge and strong financial administration skills to ensure accurate and efficient billing of SIL accommodation
• Based at our Head Office in Hindmarsh

What we offer:

• Flexible working options - tell us what you need for that work-life balance*
• Access to our fantastic salary packaging options – increase your take home pay by decreasing the amount of tax you pay with $15,899 tax free each year
• Meal Entertainment and Holiday Accommodation Card provides you with an additional $2,650 tax free per year
• Paid parental leave, including superannuation paid on parental leave
• Paid study leave, and financial education assistance up to $6,000
• Genuine career development opportunities across the organisation
• Discounted motor vehicles and gym memberships
• BUPA and Medibank health cover discounts
• Access to our Employee Assistance Program for you, and your family
• A diverse and supportive team culture who have a focus on improving lives by working collaboratively

*AnglicareSA offers a range of flexible working arrangements that are aimed at meeting your diverse needs and the different operating environments across AnglicareSA. This includes working from home, part-time work, compressed working weeks and flexible working hours. The suitability of different arrangements will depend on your individual needs, the position you are applying for, and team and customer requirements. You are encouraged to discuss your needs during the application process.

Who are we looking for?

An experienced administration professional who can work in a fast-paced environment focusing on a variety of financial clerical duties related to Supported Independent Living (SIL) accommodation services. Reporting to the Business Hub Team Leader and liaising with the Finance Partner, you will review NDIS customer plans, liaise with plan managers and NDIA to ensure accurate billing and debt recovery processes. We are looking for a tech-savvy professional adept at navigating and maintaining a broad range of internal and external platforms to facilitate seamless and efficient service delivery.

What can you expect to be doing?

• Complete customer billing as required, and ensure appropriate measures and checks are completed within the Customer Data base system to ensure accuracy.
• Collaborate with the finance team to ensure accurate billing and statement recovery processes.
• Review NDIS customers' plan and initiate actions to secure funding and ensure funds are available for customers to utilise.
• Generate regular, accurate and relevant reports, and maintain documentation, Data and statistics utilising the program service systems.

What do you need to bring?

• Certificate IV in Business Administration, or equivalent.
• Minimum 12 months experience in a similar role is essential.
• Working knowledge of NDIS, SIL (Supported Independent Living).
• Proficiency in billing and finance, specifically NDIS service bookings is essential.
• High level computer skills, including use of Microsoft office and navigation and use of Customer Database system, Salesforce Lumary is desirable.
• Analytical and problem-solving skills including the ability to interpret, analyse data, with a focus on identifying errors, as well as system and operations improvements.
• Ability to manage workloads and prioritise tasks accordingly, while contributing to the teamwork culture.
• NDIS Worker clearance, Working with Children Check and National Police clearance or willingness to obtain.

Who is AnglicareSA?

As one of SA’s largest social services provider, AnglicareSA makes a positive difference to the lives of more than 50,000 people each year. Our 2000 employees, and 300+ volunteers support individuals, families and communities, responding to their immediate need and working with them to build capacity to restore and maintain dignity and control in their lives. Our services are broad, supporting people at every stage of life.

We believe in social justice, the equal worth of each citizen, equality of opportunity and the importance of strong communities. Together we change lives.

How to Apply:

View the attached Job Description via the vacancy's application page on the AnglicareSA website for further details on the role requirements.

We are assessing applications as they come in, so apply NOW!

Applications must be made online to be considered. For any enquiries that may impact your decision to apply, please email Angela Rizovski, Recruitment Business Partner at angela.rizovski@anglicaresa.com.au

AnglicareSA is an equal opportunity employer and is committed to providing a work environment free of discrimination and harassment. We encourage all suitably qualified candidates apply.

We are committed to the employment of Aboriginal and Torres Strait Islander peoples. Please contact the person listed above to discuss joining AnglicareSA and visit our website for details on our Aboriginal Services.