AddressAbout Airswift
Airswift is an international workforce solutions provider. With 1000 employees and 9,000 contractors operating in over 70 countries, Airswift's geographical reach, experience and expertise across the energy, mining, infrastructure and technology sectors is unparalleled.
About the role
Our client is looking for a Customer Experience Consultant to join their dynamic ANZ Customer Experience. In this self-starter role, you'll enjoy a variety of customer interactions via phone, email, live chat, social media, and other digital platforms.
You'll play a key part in achieving the business goals by promoting and encouraging the use of online services and products, ensuring a seamless, low-effort Customer Experience. If you thrive on exceeding customer expectations and are enthusiastic about digital innovation, this is the perfect opportunity for you!
Position: Customer Experience Consultant
Location: Melbourne
Indicative Term of Contract: 12 months
Qualifications / Experience required:
- Demonstrated experience in a corporate Customer Experience environment.
- Demonstrated ability in key account management.
- Demonstrated ability to interpret customer requirements, diagnose issues & identify solutions.
- Salesforce CRM experience – preferable.
- Experience in stakeholder management & influencing outcomes.
Only candidates with the right to work in Australia will be considered. (Australia Citizen, PR Holder, or Valid Australia working VISA)
If you are keen for this role, please apply directly to this ad with your CV & contact details, or email your CV to ***********@airswift.com, indicating your notice period and expected salary.
