AddressTeam WPA is growing and we are actively looking for a motivated, enthusiastic and customer service-focused person to join our incredible team.
WPA (Wear Parts Australia) is proudly an Australian owned and operated company which designs, manufactures, markets and distributes some of the best-in-class direct replacement earthmoving parts to wholesale and retail markets across Australia, and overseas. This year, we are celebrating our 20th year in business!
If you’d like to know a little more about our industry, Google ‘ground engaging tools’.
We are recruiting for the right person for this role, whether you are a school leaver, through to someone with years of experience under your belt looking for a career change.
This is an exciting, entry level role into a dynamic, fun and rewarding industry with great career potential for personal and professional growth. All whilst working with an incredible team of supportive people who want to succeed with you.
You will have a great customer service focus, embraceproblem solving, andlove thetechnical side of our business: playing with, configuring and selling, the best parts for small and very large, earthmoving machines.
Zero industry experience is an advantage - we hire based on attitude first. And we commit to train you to excel in your role, and flourish in our dynamic industry. In fact, within in your first 12-24 months with WPA, we will even mentor you to complete a formally recognised and sponsored, Certificate 3 qualification in Business, or Parts Interpretation.
You will join our amazing Customer Experience Team, which is our first point of contact with customers and suppliers, both by phone, email and in person. And importantly, your contributions will bolster support to the sales, administration, warehouse and management teams to succeed.
As you grow in your knowledge of our exceptional products and services, you will provide customers with solutions and move to processing orders within our world-class processing system, Netsuite. You might then graduate to managing some of the critical contacts with our stakeholders, customers, and supplier community. This is a ‘beginning role’ in our team, from which you will be able to – and are likely to want to – progress to more senior roles as have most of our other team members, over 60% of whom have been with us for more than 8 years.
If you intend to apply, we recommend you invest a little time to review our website to gain an understanding of our company and our industry, before we talk.
Please reach out to us with your Cover Letter and Resume.
Please Note: Only short listed candidates will be contacted.
Full time salary will be offered commensurate with experience: $42,000 - $60,000 per year.
