Customer Marketing Manager

Become a part of the Royal Canin team as a Customer Marketing Manager. Join an entrepreneurial brand made by passionate people who create tailored nutrition that helps cats and dogs live their healthiest lives, all while building your own fulfilling and purpose-led career.
 

Reporting to the PSRO Customer Marketing Lead, you’ll be focused on developing strategic growth plans and deploying brand growth initiatives for Royal Canin within our key PSR Customers. As our strategic key accounts in Pet Speciality Retail become more complex and sophisticated, this role will integrate within all Customer Marketing functions across their veterinary and retail divisions to facilitate and execute an agreed marketing plan whilst driving new and creative demand projects between our two businesses. 

What are we looking for?

• Minimum 3 years’ experience in marketing, ideally in a similar or transferrable industry. Experience in Customer/Shopper Marketing Preferred
• Ability to apply problem solving and process improvement techniques and coordinate multiple projects simultaneously.
• Analytical experience utilizing Consumer & Category Insights.
• Excellent communication skills with high proficiency in Excel and PowerPoint.
• A growth mindset and Can-do attitude
• A great collaborator – we are a team that truly believes in the power of “we” and we collaborate closely with both internal and external stakeholders to achieve mutual outcomes
   

What would be your key responsibilities?  

• With approval, develop the growth plans for the Royal Canin and Eukanuba portfolios within key Pet Specialty Retailers.
• Develop powerful marketing plans that utilize consumer, shopper, category and customer data and insights.
• Develop and execute trade promotions for both the Royal Canin and Eukanuba portfolios.
• With support and direction, coordinate launch of new and the reset of existing products, including analyzing information to help set sales forecast and financials.
• Develop internal relationships, working collaboratively with National Key Account Managers, Corporate Affairs, Veterinary pillar, Supply and S&F.

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What can you expect from Royal Canin?

• Join a purpose driven company in an exciting period of growth, with premium brands recommended by animal health professionals.   
• Individualised career progression with a focus on you and your career goals. Best-in-class learning and development support from day one, including access to our in-house Mars University. 
• A culture that is collaborative, dynamic, supportive, and fun. 
• A company truly passionate about the health of pets, people and the planet with opportunities to support our community partners- including the RSPCA and Seeing Eye Dogs Australia and Blind & Low Vision Guide Dogs in New Zealand.  
• Your loved ones matter, including your pets.  We provide complimentary Royal Canin pet food for your cat or dog. Dogs are also welcome in our offices. 

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.