Customer Service Administrator

A Customer Service Administrator job in Kewdale paying $55k + super for a global food service manufacturing company. 

Your new company 

My client is a leading global manufacturer and is present across Australia and New Zealand. They specialise in food service packaging and distribution to a wide network of customers including food wholesalers, hospitality suppliers and more. Their people are their most important asset and they are passionate about their long-term development. 

Your new role 

You will play a crucial role in providing quality service to customers and you will be the primary point of contact for customer liaison and order. Day to day duties include but are not limited too; 

• Managing enquiries and assisting customers via the phone, email and face-to-face
• Setting up new customer accounts and maintain customer database
• Coordinate, recording & distributing incoming and outgoing mail, post mail daily
• General typing of correspondence and documentation, filing & archiving
• Supporting the Office staff, Warehouse staff & Sales Team

What you'll need to succeed 

Your previous experience in a similar role and your keen eye for detail will lead you to your success, as will; 

• Ability to multitask, prioritise and demonstrate flexibility
• Customer service focused with excellent communication skills
• Ability to work autonomously in a fast-paced environment
• Proficient in Microsoft Office Suite (excel, word, power point)

What you'll get in return 

You will be joining a progressive and people-focused business who value their employees and their families. In return you will get;

• Free on site parking 
• Opportunity to grow and learn new skills within the business 
• Great working culture

What you need to do now

If you are passionate about this role, click ‘apply now’ or for more information and a confidential discussion or to find out more about other opportunities, contact Taylah Brown at Hays on 08 9265 91***or email ************@hays.com.au 

At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from diverse backgrounds to apply