Customer Service Consultant

Multiple Temp Customer Service positions available, based in a contact centre environment! $32.73 per hour plus super!

Job description

Tenacity CX are Australia's leading supplier of recruitment solutions to the Customer Experience and Contact Centre Industry. We are proud partners of a Global Financial Administration company, who are looking for multiple Customer Service superstars to join their team based in a contact centre environment.
Role duties Include:

• Handling calls from customers and assisting with financial services enquiries
• Identifying customer needs and providing tailored solutions to ensure you deliver an exceptional Customer Service experience
• Working in a structured, fast paced, supportive, team environment
• Following guidelines and procedures to meet compliance requirements

Skills & attributes required:

• Demonstrated Customer Service experience working in a contact centre environment essential
• Excellent communication skills
• A quick learner with a positive 'can-do' attitude is a must!
• A strong Customer Service focus
• Ability to follow processes and work towards KPI's
• Ability to work well in a team environment

What's in it for you?

• Stunning, newly renovated offices based in Abbotsford, close to public transport
• Work for global financial administration company who are customer centric and truly value their people
• Excellent hourly pay rate of $32.73 per hour plus super
• Supportive, genuine and nurturing culture
• Multiple Temp positions available – working holiday visas welcome to apply

Please note: All successful candidates will be subject to a police check.
Do not miss this opportunity – apply with your resume in Word format - we are interviewing immediately.