Are you wanting to work for an organisation that values their people, invests in communities, is passionate about diversity and inclusion, and has a commitment to our environment? This exciting opportunity as a Customer Service Consultant might be the role you have been waiting for!
The Role
Supporting O'Brien Group Services, this is an opportunity for a Customer Service and administration superstar to join a growing business. Key responsibilities include:
- Be the first point of contact for our customers
- Providing a great customer experience
- Data entry and data validation
- General administration
O’Brien® is committed to giving you fantastic benefits, a platform for development and working with you to grow your career. To support this, we offer:
- Discounts on major retail brands, dinning experiences, insurances, travel, health and beauty and much more
- Training and development – we pride ourselves on helping our people realising their potential and provide them with a fulfilling career
- Opportunities to give back to the community through varied events and activities
- & Much more
We are seeking the right individual who has traits and competencies to take accountability, reflectively engage with stakeholders and drive customer outcomes. The right candidate will have:
- A true passion for delivering Customer Service excellence
- Strong influencing and negotiation skills
- Resilience and the ability to work in a complex and fast paced environment
- Intermediate IT skills
- Ability to work both autonomously and part of a team
- Proven problem solving abilities
As part of Belron®, the world's leading glass specialists operating in 35 countries, O'Brien® put our customer at the heart of everything that we do. We serve more than 300,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. We are a highly successful business, and we need talented people like you to keep us strong. We strive to create a work experience where you can be yourself, achieve great things and feel inspired. A workplace where you can be your best you.
O’Brien® is an equal opportunity employer. We celebrate diversity and are committed to create an inclusive environment for all employees. Our goal is to be a diverse workforce that is representative of the communities we serve. If you don’t quite meet all of the criteria but feel like you could make a difference at O’Brien, get in touch.