Company

PINK IMMIGRATION PTY LTDSee more

addressAddressMelbourne, VIC
type Form of workFull-time
salary Salary$72,000 per year
CategoryCustomer Service

Job description

If you are a Customer Service specialist craving excitement, growth, and the rush of being part of a Small and Medium Enterprise (SME) with bold plans for expansion, then look no further - we want you on board!
Who We Are:
For 25 years, our client has been delivering bespoke workforce management solutions that artfully blend automation with the human touch. Their core values are anchored in remarkable customer-centricity, trailblazing energy, a passion for positivity, and an unwavering commitment to nurturing growth. They specialise in contingent workforce management and immigration services, catering to Australian and New Zealand organisations in talent-thirsty markets.
About the Role:
As the heartbeat of our operations, you'll be on the frontline, ensuring exceptional customer delivery and experience. Your mission, should you choose to accept it, involves managing the day-to-day service operations with sophistication and style that sets our client apart.
Key Responsibilities:

  • Be the primary point of contact for our customers and contractors.
  • Oversee the onboarding process- blowing our workers away with first impressions.
  • Skilfully manage timesheet and payroll enquiries
  • Educate and empower contractors on our cutting-edge systems and processes.
  • Contribute to the excitement of new customer implementations.
  • Tackle administration tasks, run customer reports, and maintain impeccable documentation.
  • Foster effective communication and collaboration with customers, contractors, internal teams, and external partners.
About You: The Superstar We're Looking For!
  • Proven experience in Customer Service and coordination roles, preferably in a dynamic contractor-focused environment.
  • A maestro in dealing with numerous stakeholders.
  • Excellent written and verbal communication skills - words matter!
  • The ability to prioritise an ever-changing workload.
  • Tech-savvy with the ability to pick up new systems with ease.
  • A drive to succeed and a positive attitude that radiates even on our toughest days.
  • Embrace diversity in all its forms, celebrating nationalities and cultures.
What Awaits You:
  • A dynamic work environment that mirrors your energy.
  • Opportunities for professional and personal growth as we ride the wave of SME success.
  • A chance to be part of something big - your contributions will make an impact.
  • A team that feels more like a family, where collaboration and camaraderie are part of our DNA.
Ready to Join the Team? Apply Now!
Send your CV and a brief cover letter showcasing your passion, skills, and what makes you the perfect fit.
Refer code: 1293192. PINK IMMIGRATION PTY LTD - The previous day - 2024-01-13 06:28

PINK IMMIGRATION PTY LTD

Melbourne, VIC
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