AddressAbout the Role
We are currently looking for a Full-Time Customer Service Coordinator for our Meadowbrook Office. In this versatile, fast paced role you will help us to build and maintain great working relationships with all customers to ensure that we are always achieving Customer Service excellence while assisting different department with administration duties.
Tasks will include:
- Handling customer queries, phone orders, resolving complaints and solving supply issues, interacting both over the phone and via email
- Working closely with both our Sales & Despatch teams to ensure our customer expectations and demands are being met in a timely manner
- Providing internal admin support, preparing reports when required receipting goods and raising purchase orders
So, what can SPL offer you?
At SPL, our team is like a family, there are many benefits in working with us!
- Great work culture.
- Support and development opportunities.
- Regular work hours
Skills and Experience
To be successful in this role you will need to have:
- Exceptional Customer Service skills
- A can-do attitude and a natural communicator – both oral and written.
- Excellent interpersonal and people skills
- Highly organized and have a strong attention to success detail and accuracy
- Salesforce experience would be highly regarded
- Proficient computer and Microsoft Office skills
Who we are:
SPL provides linen services to customers in the accommodation, healthcare and mining sectors. SPL has grown rapidly over the past 3 years with over 1,000 employees, 14 locations and 8 linen hubs and counting, boasting the two largest laundries in the Southern Hemisphere and a vision to become a world class provider through innovation. SPL are constantly creating solutions for our customers by continually investing in technology to assist our customers manage their linen circulation and spend whilst also achieving the smallest carbon footprint possible.
SPL acknowledges that those with diverse experiences, perspectives and backgrounds enhance our workplace and our capability for innovation. Applications from Aboriginal and/or Torres Strait Islander People, People with Disability and LGBTIQA+ people are encouraged to apply for any advertised position, they may be suitable for, within SPL.
If this is sounds like you, please click ‘APPLY’ today!
**A note to recruitment agencies: We politely ask that you avoid making any approaches or sending unsolicited resumes.
