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Form of workCustomer Service Despatch Officer About the role We are currently seeking a Despatch Officer to join our tight-knit team at the Maroochydore branch. As part of our dynamic team, you will contribute to the smooth operation of the interface between production and distribution of steel bar. This is an excellent opportunity to join a well-established group offering professional development, career growth and a supportive work environment. Working hours for this position are 6:30 AM - 2:30 PM Monday to Friday. As a key member of the team you will: Prepare and manage truck schedule in accordance with priorities and truck capacity limits Collaborate closely with internal teams including Production Planners, Schedulers, Operations and Sales Liaise with customers prior to despatch to determine delivery details Ensure loading dockets for Operations team are distributed on time Consistently deliver exceptional Customer Service Safety focused mindset About your experience To be successful in this role, you will be a goal oriented and motivated individual with a passion for logistics and Customer Service. Our ideal candidate will have: Prior experience in a transport or manufacturing environment Product knowledge of dimensions and typical uses is desirable A strong understanding of load requirements and restraints A safety-first mindset A confident and professional approach to problem solving Proven ability to multitask efficiently Basic knowledge of MS Office, Excel and Access About our team The Australian Reinforcing Company (ARC) – a brand of InfraBuild - is a leading manufacturer and supplier of steel reinforcing that Australians have trusted for over 100 years. Supported by a large branch network, ARC steel is in the bones of the roads we drive on, the houses we live in, the buildings we work in, the schools our kids learn in and the iconic landmarks that symbolise Australia to the rest of the world. We pride ourselves on cultivating a fantastic team culture to ensure success for all members of our small team. This means you will be supported for any career progression opportunities available within ARC whether that is upskilling or promotions. Monthly whole site BBQ Excellent culture across both shifts – interactive team, looking out for each other, well respected Leaders Excellent working conditions Excellent safety culture Next steps We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.
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