Customer Service I 12-month Contract

Are you an experienced Customer Service consultant looking to work with a fun team in a company that makes a difference to businesses worldwide? We are seeking motivated and driven Customer Service professionals to join a multinational firm specialising in the business travel sector.With the office based in the Melbourne CBD, it is very accessible by public transport, with it being a short walk from Flinders Street Station! Office Hours are Monday to Friday on a rotating roster between 8.45am - 8pm.What’s in it for you?
If successful, you will be working in a supportive and inclusive environment as part of a team that lives and breathes the company values. You will also receive:

• A competitive salary of $65k + Super
• 12-month fixed-term with opportunity for extension/permanency
• Hybrid working options (flexibility provided)
• Beautiful Melbourne CBD office (outstanding views) – easily accessible by train!
• 4 weeks of comprehensive, paid training and a supportive team environment
• Regular free initiatives and team days

The Role:
We have multiple full-time 12-month fixed term contract Customer Service positions available. If successful, you would be working within the Customer Service team as the first point of contact while working in a cooperative and exciting environment.

• Maintaining a positive customer experience throughout all interactions
• Providing exceptional Customer Service via phone and email channels
• Working with leadership to provide feedback and champion continuous improvement

To be successful in this process, you must pride yourself on having exceptional Customer Service skills and excellent communication skills, both written and verbal. If you have experience in working in contact centers, we would love to speak to you!If this sounds like the perfect next role for you, APPLY NOW below! Or if you require more specific information, please reach out to Marcus - 0408 424 009