AddressMilne AgriGroup is a progressive, privately-owned Western Australian agribusiness with interests in feed milling, animal nutrition, livestock production, meat processing and consumer marketing. Mt Barker Chicken is the meat division and is a market leader in the free-range fresh produce industry, supplying consumers with innovative meat products. We are passionate about our product and committed to exceptional food quality. Customer service is paramount in our business, and we pride ourselves in achieving excellent standards of customer satisfaction.
We have an opportunity for the right person to join our established team as our Customer Service Manager, based at our Rockingham site. The successful candidate will have excellent Customer Service experience and a sound understanding of FMCG.
If you have a background in:
- Customer Service
- Good Communication Skills
- Sound computer knowledge and,
- Experience in FMCG
Then we encourage you to apply for this role.
We would like to meet candidates who can demonstrate a good understanding of Customer Service, someone who has excellent communication skills and can be the main point of contact between Sales, Production and Distribution.
You will be joining a dynamic sales team and be a part of a close-knit and supportive business unit. You will also have a good degree of independence within the role. You will provide support to Divisional General Managers and the Sales Manager to achieve desired outcomes.
The everyday tasks include but are not limited to:
- Managing the Telesales Team
- Liasing with Key Accounts
- Develop excellent and professional relationships with Key Accounts
- Ability to adapt to various situations when handling customers
- Action, investigate and resolve customer / consumer complaints and queries
- Forecasting weekly demand plan for production
Benefits
Salary is negotiable based on experience.
Joining the team!
As a people-first, inclusive company, our team and team culture is everything. We care about creating a workplace environment where staff feel empowered, respected, and valued.
Staff benefits include:
- Excellent Renumeration
- This role comes with a laptop and phone
- Friendly/supportive work culture
- Long term career opportunities
- Free onsite staff parking
- Staff discount on products
- Barista coffee onsite
How to apply
If this role sounds like you, we want to hear from you. Send your detailed CV together with a one-page summary of key competencies and skills as they apply to this type of role. Shortlisted applicants will be required to undertake a pre-employment medical examination and police clearance.
