Address
Form of work
SalaryAbout the business
Some information about the business:
* Cleaning and maintenance company
* Family owned business
* The company has been operating since 2006. Since then the company has had growth and expansion
* The family owned business has strong work ethics and values
About the role
The main roles and responsibilities of the Customer Service Manager's role are, but not limited to:
* Dealing and Communicating with your clients via email/ phone/ meetings/ site visits
* Carrying out multiple site visitations and completing cleaning inspection reports
* Co-ordinating with cleaners to ensure they are completing all set tasks
* Assisting with rosters/ schedules, daily reports and other various reports
Benefits and perks
The benefits and perks of the Customer Service Manager:
* Company Car provided (insurance and service of car covered by the company and fuel allowance provided)
* Company work phone
* Annual bonus
* Working in a friendly/ family environment
Skills and experience
The below requirements are needed for this position:
* Customer Service skills required
* Strong communication skills (including reading and writing)
* Basic computer skills- Microsoft Office
* Being able to work under pressure/ solve problems
* Basic understanding of WHS
* A valid Drivers Licence (Please note it is a must to have a valid drivers licence at all times)
