AddressWe are on the lookout for a Customer Service Officer to join our team.
Are you someone who possesses great communication skills, confidence and enthusiasm?
About you:
- Have the ability to make our clients feel valued and heard.
- Be engaging, confident and proactive.
- Be great at building relationships and demonstrate a real Customer Service focus.
- Be driven and have a genuine desire to provide top level service to our clients.
- Have a professional manner.
In this fast paced full-time role you'll take responsibility for:
- Answering customer questions regarding ETA and general operation questions.
- Managing multiple projects simultaneously.
- Updating and following through any queries within our internal departments.
- Maintaining in house job tracking systems.
- Assisting the Operations Manager in running day to day tasks.
About us:
Cedar West has been operating for over 30 years and is an industry-recognized leader in custom manufactured timber windows, doors and architectural products.
We take immense pride in our work and we look for people who have a fantastic work ethic and a passion for quality and service. We are committed to changing with the evolving needs of the industry and to training our staff to develop.
Our company values are essential. They guide our commitment to excellence and integrity. Trust | Energy | Innovation | Humility
If this sounds like you then apply now!
