Company

Workpac GroupSee more

addressAddressFremantle, WA
CategoryCustomer Service

Job description

  • Temp to Perm

  • Monday to Friday

  • Supportive Team Environment

About the Role:

WorkPac is seeking an experienced Customer Service Officer to join our clientâs team in Welshpool. The ideal candidate will have a strong sales orientation, excellent communication skills, and proficiency in handling customer inquiries and orders. This role will involve extensive use of our SAP system for pricing and quoting, as well as regular interaction with clients and customers through email and phone calls.

Duties and Responsibilities:

  • Assist customers with inquiries, provide product information, and process orders efficiently.

  • Utilize SAP system to generate accurate pricing and quotes for customers.

  • Build and maintain positive relationships with clients/customers through effective communication via email and phone calls.

  • Ensure timely and accurate processing of customer orders, including order entry and fulfillment.

  • Address customer concerns and resolve issues in a timely and professional manner.

  • Maintain accurate records of customer interactions and transactions in our system.

  • Work closely with other departments, such as sales and logistics, to coordinate customer requests and ensure customer satisfaction.

  • Follow company policies and procedures regarding Customer Service, sales, and data management.

Skills and Experience:

  • Thrive in a sales-oriented environment.

  • Proficient with SAP system for pricing/quoting and email communication.

  • Strong verbal and written abilities for effective interaction.

  • Passionate about delivering exceptional service.

  • Effective at identifying and resolving customer needs.

  • Willing to learn and adapt to new processes/technologies.

  • Accurate in data entry and order processing.

  • Collaborative and contributes to a positive team environment

About WorkPac

WorkPac is Australiaâs largest privately owned workforce services business with over 1.3 million registered candidates. We offer tailored solutions in recruitment, skills and career development across Mining, Construction, Healthcare and more. Our consistent promise to both candidates and clients is that choosing WorkPac is always a âGood Moveâ.

How to Apply:

Click on the Apply button or for more information please contact:

WorkPac Principal Consultant: Maddison Copley on (08) 6462 11***quoting the below reference number.

Job Reference Number: 7019J202472260

At WorkPac, we recognise we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer and we encourage applications from women and Indigenous people.

Refer code: 2250063. Workpac Group - The previous day - 2024-05-23 08:10

Workpac Group

Fremantle, WA
Popular Customer Service Officer jobs in top cities
Jobs feed

Amazon Delivery Driver

Amazon Flex

Armadale, WA

Medical Laboratory Scientist - Research Assistant

Nsw Health Pathology

Sydney, NSW

Safety & Compliance Officer - Goondiwindi

National Heavy Vehicle Regulator

Goondiwindi, QLD

Research Assistant - EECS, Faculty of EAIT

The University Of Queensland

Queensland

Coordinator

Bunnings Warehouse

Mount Isa, QLD

Maintenance Team Leader - Residential Aged Care

Baptistcare Nsw & Act

Point Clare, NSW

Airport Services Officer

Shire Of Wyndham East Kimberley

Broome, WA

Warehousing Assistant

Flexiforce Australia

Goulburn, NSW

Sheet Metal Fabricator

Hays Recruitment

Parramatta, NSW

Sales Representative

Conquest Personnel

Altona, VIC

Share jobs with friends

Airport Services Officer

Shire Of Wyndham East Kimberley

Broome, WA

just now - seen

Customer Service Officer

Department Of Justice Wa

Broome, WA

just now - seen

Customer Service Officer

Hearing Australia

Morley, WA

just now - seen

Support officer - multiple

Face2Face Recruitment

Pegs Creek, WA

just now - seen

Trainee Customer Service Officer (12 month contract) | Community Bank Albany | WA

Bendigo & Adelaide Bank

Albany, WA

22 minutes ago - seen

Customer Service Officer (12 month contract) | Community Bank Albany | WA

Bendigo & Adelaide Bank

Albany, WA

22 minutes ago - seen

Support officer - multiple

Face2Face Recruitment

Boulder, WA

2 hours ago - seen

CUSTOMER SERVICE OFFICER – ARTS AND CULTURE

City Of Albany - Vancouver Arts

Albany, WA

2 hours ago - seen

Customer service/ Admin & Office support

Kalexpress

Welshpool, WA

3 hours ago - seen

Customer Service Support Officer

Chandler Macleod Group

Perth, WA

4 hours ago - seen

Customer Service/Administration Officer

Kbh Solutions

Perth, WA

4 hours ago - seen

Customer Service Officer - Arts and Culture

City Of Albany

$64,406-68,419 per year

Albany, WA

13 hours ago - seen

Housing & Transport Officer

Government Of Western Australia

$74,004-80,173 per year

Karratha, WA

15 hours ago - seen

Customer Care Case Officer

Beyond Bank Australia

Permanent

Perth, WA

17 hours ago - seen

Customer Service Officer

Hilton Electrical Maintenance Pty Ltd

Bibra Lake, WA

3 days ago - seen

Self Storage Customer Service Officer

Billabong Self Storage

Jandakot, WA

3 days ago - seen

Customer Service and Sales Officer

People2People

Perth, WA

5 days ago - seen

Customer Service Officers

Programmed Skilled W

Perth, WA

5 days ago - seen