AddressThe role
Love delivering exceptional Customer Service? Get a kick out of providing memorable experiences? Well, we are looking for you! Position now available for a passionate and energetic Customer ServiceOfficer & Birthday Party Facilitator to join our team at the Darebin Stadiums (Narrandjeri Stadium & Darebin Community Sports Stadium)
Clublinks encourages applications from candidates of all backgrounds, including Aboriginal and Torres Strait Islander peoples and people of colour. We value people of all abilities and diversity of culture, faith, gender identity and sexual orientation. We welcome unique contributions and perspectives of all people to ensure our workforce is representative of the communities we work with and live in.
Who are we?
At Clublinks, we’re bright, bold, nimble and we like to have fun!
Clublinks is a leisure and community management leader, holding contract rights with local government, private enterprise and tertiary institutions to manage and grow their facilities and communities. We are passionate and agile with an incredibly strong record of improving our clients’ financial results and achievements.
Adopting company values of “Stand Out”, “Be Awesome”, “Speak Up” and “Get *#it Done” we are not afraid to be different and provide innovative solutions to deliver success. Our 500 plus team are based at our sites across VIC, QLD, NSW and WA.
The perks
- Free onsite parking
- Ability to work across multiple City of Darebin venues
- Café at your doorstep
- Free golf, aquatic and gym membership across our managed sites – fair use policy applies
- Great workplace culture, which stays true to our company values
More detail
The successful individual will be all about creating the most fun, exciting and stress-free experience for our guests, and deliver the high standards of service and customer experience expected at the Darebin Stadiums, which include:
- Assist in organizing and setting up party bookings.
- Create a FUN atmosphere and ensure every customer leaves with a smile on their face.
- Efficiently respond to customer enquiries, concerns, and feedback
- Supporting the day-to-day operations such as promotion of sports programs, competitions & activities.
- Communicate and work with the Stadium Operations Coordinator for Food & Beverage ordering and organize party supplies.
- Help keep the facility clean and presentable for guests and team members.
- Use of point of sale systems and the processing of transactions
- Work alongside and inspire an energetic, fun, and hard-working Customer Service team.
- General administrative duties
- Take the lead and act as a role model in building our amazing, fun, collaborative, and inclusive Clublinks culture.
About you
You will have:
- Previous party/event hosting experience is required; previous Customer Service experience is desirable.
- Availability on Sundays
- A vibrant and energetic personal energy
- Exceptional communication skills
- Proven ability to work and perform in a high paced, active environment
- Relevant qualifications including First Aid & CPR
- Working with children check
- Current National Police check,
Please do not delay in sending through your application with a cover letter and your current resume. Applications will be reviewed as they are received.
