AddressAt GWMWater we take great pride in our team of expert, professional and customer-focused employees. We employ a large number of staff across the region in areas such as engineering, Customer Service, communications, finance, operations and more.
GWMWater is one of the largest regional water corporations in Victoria and offers exciting career opportunities for all employees.
Our corporate headquarters is in Horsham, the capital of the beautiful Wimmera region, only three hours from Melbourne or the magnificent Victorian South West Coast. The region boasts access to many national parks including the Grampians and Mt Arapiles. Horsham offers a warm and welcoming community for those wanting a safe and healthy rural lifestyle, and the town boasts first-class health, educational, cultural, sporting and social facilities.
Read GWMWater; A Great Place to Work - Brochure to learn more about what it's like working with us at GWMWater or check out the Visit Wimmera Mallee website.
At GWMWater we're committed to:
- Supporting staff, suppliers and contractors in achieving zero harm
- Offering a flexible and stimulating workplace
- Investing in our people so we can adapt to the changing needs of our region
- Building the capacity and culture of our people into a more highly-skilled, professional, customer-focused and efficient organisation
GWMWater is an equal employment opportunity employer and provides a smoke-free work environment.
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We are looking for a customer-focused, enthusiastic person to join our Customer Service team!
As Customer Service Officer, you will be part of our Call Centre team who are the initial point of contact for GWMWater. You will be responsible for answering incoming calls through both our general enquiries and faults lines, as well as greeting and assisting customers at our McLachlan Street office reception.
When you are not answering customer calls you will be responsible for processing of change of ownerships, information statements, customer payments and shutdown notifications, as well as other general administrative tasks.
If you have a friendly ‘can-do’ approach to Customer Service, an eye for detail and a willingness to learn and adapt to changing task priorities, this is the job for you.
While this position is advertised as a full-time ongoing role, we will consider part-time/job-share arrangements for a strong candidate.
To apply for this role, please click here.
Applications close: Friday 8 March 2024
GWMWater contact: Ollie Reynolds, People Talent and Culture Officer
Customer Service Officer Position Description
At GWMWater, our Graduate Engineers have the opportunity to explore all aspects of water industry capital works.
This includes planning and development, technical and economic evaluation, design and documentation, tender preparation and review, construction and contract management.
If you are looking for an exciting career in a dynamic organisation which allows you to contribute to the community, then we want to hear from you!
To apply for this role, please click here.
Applications close: Friday 8 March 2024
GWMWater contact: Ollie Reynolds, People Talent and Culture Officer
Graduate Engineer Position Description
The Operations Management Centre (OMC) Operator is responsible for the supervision, monitoring and control of Supervisory Control and Data Acquisition (SCADA) systems for our water and wastewater sites and systems to meet operational objectives.
OMC staff operate in a dynamic environment to optimise the efficient and safe operation of GWMWater network systems. Liaising with operational staff to maintain our guaranteed service levels with customers is of high importance.
To be successful in this role, you will have excellent analytical and data management skills and be able to work across a range of technologies and systems. Experience in water or energy management would be highly regarded.
You will need to be able to work cooperatively in a close-knit team, individually when required, and have good communication and technical skills to provide the necessary support to our field and office staff.
It is a requirement of the position to have operational and/or control room experience, and participate in a seven day roster.
To apply for this role, please click here.
Applications close: Friday 15 March 2024
GWMWater contact: Ollie Reynolds, People Talent and Culture Officer
Operations Management Centre (OMC) Operator Position Description
The Stores Material and Resource Officer is part of the Network Systems and Planning group which is responsible for maintaining assets in a safe operating condition, maintaining a preventive maintenance program, and resolving immediate operational and/or safety concerns. This position is based at our Kalkee Road depot in Horsham.
The successful candidate will be responsible for the co-ordination and execution of the store’s system functions, and the procurement and distribution of inventory products. This position supports the Store Coordinator in managing inventory, purchase orders, stock control, loading and unloading of parts and equipment, maintenance, housekeeping, and safety of our central store and surrounds.
To apply for this role, please click here.
Applications close: Friday 15 March 2024
GWMWater contact: Ollie Reynolds, People Talent and Culture Officer
Stores Material and Resource Officer Position Description
Ever wondered what it's like working at GWMWater? Watch the videos below from some of our employees to find out more...
Lisa Warrick, our Learning and Development Coordinator, talks about her career journey at GWMWater, from the Customer Service team through to the People, Talent & Culture team.
Katherine Velthuis, our Finance Officer, talks about how her career has progressed and the training opportunities she has been given, since joining the GWMWater team.
Stephanie Merlicek, our Environmental Sustainability Officer, shares the challenges, surprises and advice she would give to others considering making the move to our region.
Josh Turco, our Graduate Engineer, shares what it was like relocating to the region and joining the GWMWater team.
Amrit Pun Magar, our Graduate Engineer, shares his experience of moving from the city to the Wimmera and how he spends his time in the region.
Preparing your applicationYour application should comprise three things:
- Your CV detailing your employment history, educational qualifications and contact details.
- A cover letter including a summary of your experience and achievements that relate to the key selection criteria outlined in the position description.
- A statement addressing the key selection criteria.
Two work related references should be supplied with your application. These should be individuals who can comment directly on your abilities in a work situation.
Our recruitment processAssessment
All applications are assessed by a selection panel. Each member of the selection panel compares the information from each applicant with the position description selection criteria, as well as against the other applicants.
InterviewIf you're selected for interview, we'll invite you to meet us for a discussion about your skills and experiences in relation to the role.
At this point, we may also:
- have a chat with your referees to get a better understanding of you as a person and your suitability for the role
- ask you to undergo Psychometric Testing, simply as part of the selection process.
If we'd like to offer you a position:
- We may ask that you take a medical examination, depending on the role. This is so we're sure that we won't be risking your health as part of your role.
- You may also be required to undergo a police/criminal record check depending on the role.
If all goes well: Congratulations! We welcome you to GWMWater!
Our work environmentWe offer great working conditions, and a variety of interesting and creative work.
- Friendly and supportive
- Committed to diversity and equal employment opportunity
- Health and wellbeing program and active social club
- Community-minded
- Team-oriented
We understand that staff and their families sometimes may need someone to talk to help guide them through a problem – whether it be on-the-job or personal matters. To assist our employees through these times we have engaged Optum to provide staff with confidential counselling through its Employment Assistance Program (EAP). More information.
FlexibilityA flexible workplace is a happy workplace! We recognise the importance of a work-life balance.
- Flexible work arrangements
- Family-friendly
We believe that we can offer superior services to our customers when we invest in the development of our staff.
- Mentoring
- Willing to share knowledge
- Challenging career opportunities
- Employee development opportunities
We reward our people with great entitlements and fair pay.
- Salary sacrifice (superannuation)
- Reward and recognition program
- Competitive remuneration and salary packaging
- Access to Local Government Employees Health Plan
Career pathways for our staff are numerous. Some staff come direct from secondary school and complete traineeships or other ‘on-the-job’ training. Other staff have done tertiary qualifications before starting with us.
All staff regularly update their knowledge and often take further training or qualifications.
The diagram below shows indicative training levels, which may vary with the skills of the person involved or changes in the role.
PrivacyBy making an application, you consent to the collection, use, storage and removal of your personal information, including the details of your referees. At all times during the recruitment process, this information is treated in a highly confidential manner. All documents are held in secure storage and made available only to members of the selection panel.
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