Chandler Macleod are excited to be recruiting for an Australian & NZ manufacturer in the construction space.
As a Customer Support Officer, you will be responsible for communicating with customers for all their requests, ranging from order requests to courier tracking; you will truly be responsible for ensuring a positive customer experience! This is a permanent position based in Wetherill Park, NSW.
In this role, you will be responsible for
- Responding to a mix of up to 50 calls and emails daily.
- Create long lasting customer relationships.
- Utilise product knowledge to assist with trouble shooting.
- Escalate any issues where required.
- Tracking all communication
About you
- 3 years experience in a customer support or service role
- Clear verbal communication skills
- Excellent written communication
- An enthusiastic and motivated individual
Interviews will be required as soon as possible!
If this sounds like a position that you would be interested in, please apply or email me a ************@chandlermacleod.com
At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, people living with a disability and the LGBTIQA+ community.
You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion