Job description
Are you a dynamic Team Leader passionate about delivering exceptional Customer Service? Do you thrive in managing and inspiring a team to achieve excellence in every interaction? Our council is seeking a Customer Service Operations Team Leader to oversee our dedicated Customer Service Officers. This role is pivotal in managing our day-to-day Customer Service Operations across various channels, ensuring a professional, accurate, and customer-focused service. Salary $91,204 per annum 11% Superannuation Fulltime but Part Time may be considered Great leadership opportunity to grow your career Supportive leaders and opportunity for professional development At Whitehorse City Council, community is at the heart of everything we do. To stay ahead of the evolving changes and needs of the community, the organisation is undertaking an exciting transformation journey that will transform ways of working and will empower employees to be innovative and constantly striving towards providing excellent customer experience at all times. The five pillars of our transformation…
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