Customer Service Representative

Our client is a reputable chemical company located in Mulgrave who are seeking an experienced Customer Service Representative.

About the role:

As a Customer Service all-rounder, you will be responsible for liaising with customers, finance, distribution, and providing the highest level of Customer Service to internal and external customers.

About you: This is a fantastic opportunity for someone who is passionate about Customer Service and Administration who is task-focused, highly organised, and able to work autonomously as well as part of a dynamic team.

Main Responsibilities:

• Processing customer orders
• Resolving issues and following up queriers
• Managing your customer portfolio, facilitating the communication between the customer, sales team, and internal departments
• Establishing and maintaining a close rapport between manufacturing, logistics, engineering, sales, and the customer
• Invoicing
• Demonstrating a passion for service and customers that delivers customer loyalty
• Provide excellence in end-to-end service delivery that balances internal and external stakeholders needs
• Data Entry
• Processing order change, cancellations, and complaints.
• Adhoc administration

Skills & Abilities:

• Proven ability to provide excellent Customer Service
• B2B experience
• Proficient with MS Office
• SAP experience
• Accuracy and attention to detail
• Excellent written and verbal communication skills
• Ability to work well under pressure within a fast-paced environment
• Self-starter with ability to learn new systems and processes quickly

Benefits and perks

• Great company culture
• Parking on site

If you meet the above criteria - please apply online now to be considered for this great new opportunity!

For any queries, please contact Kayla Densley *************@persolkelly.com.au

Who are we

At PERSOLKELLY, our passion is - and always has been - putting you first.

We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability.

We're committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives.

We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.

So it's over to you. If you would like to join our team, please APPLY now.

To learn more about working with PERSOLKELLY, we encourage you to visit our website.

Follow our LinkedIn page at linkedin.com/company/persolkelly for the latest updates and insights.