Company

Workskil AustraliaSee more

addressAddressMandurah, WA
salary SalaryPermanent
CategoryCustomer Service

Job description

Attention Customer Service, Retail, Banking, Tourism and Hospitality professionals!Are you looking for a change?Employment Services is a rewarding industry where you help people change their lives by assisting them find sustainable employment.Kickstart your career with us and we will support you with intensive training, and help you achieve a Certificate IV in Employment Services or Career Development in the first 12 months of your employment.The role of Employment Coach will require you to work with a caseload of customers with the objective of finding them employment. You will focus on assisting your customers to improve their capacity to find meaningful sustainable work.The role will also include undertaking marketing of customers to suitable employers and running of group based job search sessions to motivate and promote further job opportunities for customers.We will be organising an Interview Day to address our growing business in the Perth South region, with vacancies across our Mandurah and Rockingham sites. The Interview Day itself will be held at our Mandurah site.If this role interests you, please register your interest by applying here.About YouTo be successful in the role you will be able to:

  • Demonstrate a passion and drive for helping people find employment;
  • Demonstrate outstanding interpersonal skills and ability to develop positive relationships;
  • Demonstrate the ability to assess, match and refer customers to appropriate job opportunities and to advocate directly to employers;
  • Demonstrate the ability to achieve individual targets and work to clearly defined KPIs;
  • Demonstrate a minimum typing speed of 30 WPM;
  • Demonstrate strong administration skills and IT literacy, data entry and typing skills, Word, Excel and Outlook experience;
  • Demonstrate attention to detail and ability to work under pressure; and
  • Demonstrate previous experience in the employment services, Customer Service, retail, hospitality, call centre industry or similar will be highly regarded.
We have multiple full time, ongoing opportunities based across the region.You’ll also experience the work/life balance that comes with working a 9-day fortnight, with a dedicated and fixed day off every second week. You will still receive the remuneration of a full time employee in addition to the ability to salary sacrifice. This challenging role will be a well sought after opportunity so we encourage you to submit your application at your earliest convenience.About UsWorkskil Australia is a national not-for-profit and charitable organisation, with almost 40 proud years of supporting Australians to achieve sustained economic and social self-reliance. We do this by providing a range of employment, work experience, disability, youth, Indigenous and community services across New South Wales, South Australia, Western Australia and Victoria.We promote a positive team culture where high performance can thrive. We value excellent Customer Service, integrity and honesty in our employees. We look for employees who have a genuine passion for working with those in need, are results-focused and can contribute to a strong team. In return for your truly valued contribution we will support your ongoing career development and offer a friendly, supportive & innovative environment for you to thrive.We work hard every day to:
  • Work with our Customers to secure great long-term job opportunities.
  • Meet the labour needs of business and industry through quality recruitment services at no cost.
  • Assist businesses with diversifying their workforce.
  • Provide specialist employment and community services to people seeking work, including people with mental illness, injury or disability and Indigenous Australians.
  • Deliver work experience projects to the community.
Our values remain at the heart of everything we do and we strive to conduct our business with the highest degree of care, integrity, respect, honesty and service. We believe that the care, respect and high level of service we give to all of our customers is our key point of difference.RemunerationA competitive salary will be negotiated commensurate with skills and experience. As Workskil Australia is a public benevolent institution, we can also offer a portion of the salary through tax effective salary packaging.About your ApplicationFor your application, please include both a cover letter and resume. Your letter should set out why you are the appropriate candidate for the role. For ease of upload, we encourage you to combine these into one file as a pdf or word document. Incomplete applications will not be considered. Prior to an offer of employment being made, candidates must provide authority for a Federal Police Clearance and other checks that may be a requirement of the position. To learn more about working at Workskil Australia head toWe are actively looking to fill this role and reserve the right to shortlist and interview applicants whilst this advertisement is open so encourage you to submit your application at your earliest opportunity.Workskil Australia is an inclusive, equal opportunity employer and we particularly welcome applications from Aboriginal and Torres Strait Islander people, applicants from culturally and linguistically diverse backgrounds and applicants who have a disability. We deliver a range of employment and community services to children, young people and their families and are committed to creating a safe environment for children and young people in the delivery of these services.
Refer code: 2239158. Workskil Australia - The previous day - 2024-05-22 20:25

Workskil Australia

Mandurah, WA
Jobs feed

Software Engineer

Northrop Grumman

Symonston, ACT

Permanent

Engineer DevOps

Northrop Grumman

Symonston, ACT

Permanent

MDM Engineer

Whizdom Recruitment

Canberra, ACT

Contract

EL 1 - Project Managers - ICT Capability Realisation Roles

Defence Australia

Reid, ACT

$115,899-130,733 per year

IT Service and Project Delivery Manager

Kbr

Canberra, ACT

Permanent

EL 1 - Export Control Manager

Defence Australia

Russell, ACT

$115,899-130,733 per year

EL 1 - Technical Data Manager

Defence Australia

Canberra, ACT

$115,899-130,733 per year

Advisers, Resilience and Crisis Management

National Indigenous Australians Agency

Barton, ACT

$85,633-91,549 per year

APS 6 - Knowledge Management Officer

Defence Australia

Russell, ACT

$91,702-104,753 per year

Share jobs with friends

Related jobs

Customer Service Roles - Interview Day

Customer Service/Barista - Roadhouse Console Operator

On The Way Roadhouses

North Dandalup, WA

an hour ago - seen

Training & Development Senior Advisor

Customer Service

Balcatta, WA

7 hours ago - seen

Customer Service & Operations

Fjt Logistics

Canning Vale, WA

7 hours ago - seen

Customer Experience Agent

Sixt Australia

Cloverdale, WA

12 hours ago - seen

Records Officer - Fixed Term

Shire Of Roebourne

Karratha, WA

13 hours ago - seen

Customer Service Officer

Relationships Australia Wa

Busselton, WA

19 hours ago - seen

Customer Service/Counter hand

Bucking Bull Mandurah

Mandurah, WA

yesterday - seen

Customer Service Team Leader Part Time

Whistler's Chocolate Company Swan Valley

Middle Swan, WA

yesterday - seen

Customer Service Manager (Perth)

Hinchen Recruitment Group

Malaga, WA

yesterday - seen

Account Manager (Bunnings)

Gwa Group

Welshpool, WA

yesterday - seen

Records Officer - Fixed Term

City Of Karratha

Karratha, WA

yesterday - seen

Customer Service Officer - Part Time

Cleanaway

Mandurah, WA

yesterday - seen

Case Coordinator, Children's Contact Service

Anglicare Wa

Albany, WA

yesterday - seen

Trainee: Customer Service (12 month contract) | Community Bank Albany | WA

Bendigo & Adelaide Bank

Albany, WA

yesterday - seen

Customer Care Case Officer

Beyond Bank

Perth, WA

yesterday - seen

Customer Service Officer

Workpac Group

Kewdale, WA

2 days ago - seen

Learning Partner - Customer Service

Canva

Perth, WA

2 days ago - seen