Customer Service Sales Coordinator - Cairns Qld

• Permanent full time Monday to Friday role located in Cairns QLD
• Great employee benefits, work flexibility, discounts, shares & more!
• Join an iconic Wesfarmers business, leaders in lifting and rigging equipment

What we have on offer:

Due to exciting business growth, we have a newly created role for aCustomer Service Sales Coordinator to support our Customer First philosophy. This role is critical within our broader Customer Service Excellence Team and will be based in Cairns QLD.

Whilst you will be focusing on delivering exceptional service to our customers and the market, this role will see you responding to sales queries, quoting customers, liaising with other locations and departments to source products and counter sales requirements to meet internal and external customer. No day will ever be the same!

We have a learning and development program for the right candidate so you will be set up to succeed from the beginning!

This is an amazing opportunity to kick start your long-term career and grow with a business that is keen to invest in your future.

What your new role entails:

• Managing sales enquiries within our branch face to face, over the phone and via email
• Build engaging relationships with our customers and internal stakeholders during every interaction
• Process customer orders, quoting, filing and manage the end-to-end customer interaction
• Providing product-based information and cross-selling products where required
• Problem Solving customer requests

You will be well supported with a team of technical and sales experts.

What you will bring with you:

• Customer service and sales experience
• Excellent oral and written communication
• Confidence and experience with Microsoft Office products - Excel and Word are essential
• Strong time management skills with attention to detail
• Ability to multi-task as necessary during busier periods
• Experience with industrial products such as lifting and rigging, trade products is preferred but not essential – we will provide training!
• Motivation to learn and progress into other roles within our business
• Ability and willingness to work in a small team environment

Our culture and benefits:

A career with Bullivants will offer you rewarding experiences and opportunities for growth and development. We have a diverse, inclusive, and safe workplace where our team members care about each other and enjoy building meaningful connections.

To ensure our employees feel valued, supported, and celebrated, we provide a range of employee benefits including:

• Monday to Friday role, with flexibility options available to support work-life balance
• Competitive salaries, incentives, share plans and benefits
• A range of diversity and well-being initiatives
• Ability to purchase up to 4 weeks additional annual leave
• Team events, celebrations, and development opportunities
• Team member discounts on Wesfarmers products
• Discounted offers from over 300 corporate partners
• Generous Wesfarmers annual share plans
• Attractive parental leave policy and more
• Salary sacrificing and novated leasing options

OUR STORY

Bullivants is a part of the Wesfarmers group of companies and operates as a separate business under the Industrial Specialists Division. The support provided by the group strengthens Bullivants ability to provide industry leading service and solutions to our customers.

Our nation-wide capabilities include rigging, lifting, testing, recovery, restraint, inspection, and height safety. Our people, products, services, facilities, and systems are uniquely focused on providing expert safety and load management solutions for our customers. We have built our business by working with our customers and developing our range of products and services around their requirements.

NEXT STEPS

If you meet most of the criteria listed above and would like to be considered for this opportunity, please send your application today. We will be contacting suitable candidates as we receive them.

As part of our recruitment process and commitment to safety, you may be required to undertake background checks (which may include a police check, a pre-employment medical assessment; and/or drug & alcohol testing) as part of your application process.

Bullivants also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTQI+ community and people with disabilities.