YOUR OPPORTUNITY
Due to exciting business growth, we have a newly created role for a Customer Service Sales Coordinatorbased in Emerald.
Whilst you will be focusing on delivering exceptional service to our customers and the market, this role will see you responding to sales queries, quoting customers, liaising with other locations and departments to source products and counter sales requirements to meet internal and external customer. No day will ever be the same!
Your key responsibilities include, but not limited to:
- Managing sales enquiries within our branch face to face, over the phone and via email
- Build engaging relationships with our customers and internal stakeholders during every interaction
- Process customer orders, quoting, filing and manage the end-to-end customer interaction
- Providing product-based information and cross-selling products where required
- Problem Solving customer requests
You will be well supported with a team of technical and sales experts.
To be successful, you will have:
- Customer service and sales experience
- Excellent oral and written communication
- Confidence & experience with the Microsoft suite of products - Excel & Word are essential
- Strong time management skills with an eye for attention to detail
- Be safety minded and promote all things safety within our branch
- Ability to multi-task as necessary during busier periods
- Motivation to learn and progress into other roles within our business
- Ability and willingness to work in a small team environment
CULTURE & BENEFITS
To ensure our employees feel valued, supported, and celebrated, we provide a range of employee benefits including:
- Monday to Friday role, with flexibility to support work-life balance
- Competitive salary, incentives, shares, location allowance and benefits
- A range of diversity and well-being initiatives
- Ability to purchase up to 4 weeks additional annual leave
- Team events, celebrations, and development opportunities
- Team member discounts on Wesfarmers products
- Discounted offers from over 300 corporate partners
- Generous Wesfarmers annual share plans
- Attractive parental leave policy and more
- Salary sacrificing and novated leasing options
A career with Bullivants will offer you rewarding experiences and opportunities for growth and development. We have a diverse, inclusive, and safe workplace where our team members care about each other and enjoy building meaningful connections.
NEXT STEPS
If you meet most of the criteria listed above and would like to be considered for this opportunity, please send your application today. We will be contacting suitable candidates as we receive them.
As part of our recruitment process and commitment to safety, you may be required to undertake background checks (which may include a police check, a pre-employment medical assessment; and/or drug & alcohol testing) as part of your application process.
Bullivants also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTI+ community and people with disabilities.
OUR STORY
Bullivants is a part of the Wesfarmers group of companies and operates as a separate business under the Industrial Specialists Division. The support provided by the group strengthens Bullivants ability to provide industry leading service and solutions to our customers.
Our nation-wide capabilities include rigging, lifting, testing, recovery, restraint, inspection, and height safety. Our people, products, services, facilities, and systems are uniquely focused on providing expert safety and load management solutions for our customers. We have built our business by working with our customers and developing our range of products and services around their requirements.