Address
Form of work About the role We currently have an opportunity for a motivated individual who is looking for a challenge and to develop their career to join our Nowra Branch as a Customer Service Supervisor. This is a Fulltime opportunity, with the hours of work being Monday to Friday, 8:50am to 5:05pm with a compulsory 1-Week Induction training in fulltime capacity in Newcastle. What are we looking for? Supervisory level experience within a banking, business or retail role Proven sales ability with a track record for achieving results A passion for delivering outstanding Customer Service Well-developed people skills with the ability to build relationships with a broad variety of people Polished communication skills with the ability to articulate complex information into simple terms to suit the customer. What will your key responsibilities include? Acting as a referral point for escalated enquiries from Customer Service Officers and providing support to the Branch Manager Assisting the Branch Manager to ensure staff are demonstrating relevant position and behavioural competencies Coordinating branch operations to ensure all compliance matters, legislative requirements and resources are available Assisting with the training staff Assist the Branch Manager in the development and implementation of branch business plans Personal lending About us Greater Bank and Newcastle Permanent are part of NGM Group. We’ve been helping customers achieve their financial goals for generations. We are customer-owned, meaning we put our customers first. We offer outstanding service and a real commitment to the community. What can you expect from us? As part of the NGM Group, employees can take advantage of the following work perks:…
Click here to view more detail / apply for Customer Service Supervisor
