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SalaryPRESTON STREET IGA was awarded AUSTRALIA'S BEST IGA in 2019. In addition, the supermarket has won Western Australia's BEST IGA three times including 2024.
Our success is attributed to the great team of staff we have combined with having loyal customers and suppliers. Our supermarket currently employs over 100 staff within a caring and supportive environment and is one of the top performing stores in the State.
A rare management opportunity has become available.
We are now seeking a Customer Service Supervisorto assist in the day-to-day running of the service department and front of store operations at an award winning, well-established family owned IGA supermarket located in Como WA.
Our ideal applicant will be service focused with strong administrative skills and experience working in a fast-paced customer facing environment. You will have the skills to lead and motivate your team to provide exceptional Customer Service. Your solid computer skills and advanced organisational skills will see you excel in this role.
You will be responsible for:
- ensuring the highest standards of Customer Service are maintained;
- cash management (including counting tils and safe, preparing floats, banking);
- daily sales reporting to management;
- training new team members and upskilling existing team members
As the successful candidate, you will:
- have drive, passion and pride;
- at least 2 years experience in retail;
- be competent with Microsoft Office (particularly Excel and Outlook);
- provide leadership, guidance and training to Customer Service team members;
- have sound knowledge of store processes and systems;
- be customer focused, with outstanding verbal and written communication skills;
- have effective time management, analytical and problem solving skills;
- be available for Part Time or Full Time work across store trading hours (the store trades 24 hours, seven days a week and you will be required to work five days a week including Saturday)
In return for your passion and experience you will be rewarded with an attractive salary, a friendly and supportive work environment and be working for a family that prides itself on taking care of its employees.
ur team is diverse and we encourage a wide range of applicants with requisite skills and attributes to apply. If this sounds like you and you are able to demonstrate that you have the skills and experience as outlined above, please hit the ‘apply now’ button above and submit a current resume and cover letter to ******@revel.net.au
We look forward to hearing from you!
