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Form of workXMB /RTO Pilot, (https://www.xmb.com.au/) start-up innovators in the Australian tech scene, are hiring a Customer Support Representative. Your mission:
- Deliver exceptional customer service and technical support
- Troubleshoot and resolve customer issues related to our products/services
- Maintain accurate records of customer interactions
- Communicate effectively, understanding customer needs and providing solutions
- Collaborate with cross-functional teams to identify and address recurring issues
You'll need:
- Outstanding communication and interpersonal skills
- Strong problem-solving and analytical abilities
- Proficiency in using Customer Support tools and ticketing systems
- Ability to multitask and prioritize in a fast-paced environment
- Commitment to delivering outstanding customer service
If you're passionate about providing top-notch Customer Support and ensuring customer satisfaction, we want to hear from you. Exceptional candidates will be rewarded with competitive compensation and opportunities for professional growth.
Summary of role requirements:
- Looking for candidates available to work:
- Monday: Morning, Afternoon
- Tuesday: Morning, Afternoon
- Wednesday: Morning, Afternoon
- Thursday: Morning, Afternoon
- Friday: Morning, Afternoon
- 1 year of relevant work experience required for this role
- Working rights required for this role
