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SalarySee yourself in our team
The Chief Data & Analytics Office (CDAO) are responsible for driving an uplift in the Consumer Data and Analytics capability across the Retail Bank. The area comprises of several functions and to support the goals of Group priorities.
Our Remediation team is responsible for remediating our retail customers in a fair, transparent, efficient, timely and consistent way; in a manner that protects the fair and efficient operation of the market and engenders confidence in our products and services.
In this role
As a Remediation Data Analyst, you will utilise a variety of analytical tools such as SQL, Teradata in conjunction with large data sets to enable business leaders to make better decisions. Through the delivery of quality analytics and insights, you will contribute to the management of the end-to-end governance framework, ensuring products meet the standards we adhere to for our RBS customers.
This is a Sydney based hybrid role where the team usually comes into the office for half of the month.
Your responsibilities will also include:
Conducting end to end ownership and delivery of data driven remediation projects
Investigating customer anomalies and platform queries to ensure swift and timely Remediation
Developing and maintaining effective relationships with various stakeholders
Gathering valuable insights and presenting key findings to business stakeholders through the utilisation of the data visualisation tools
Risk Mindset –All CommBank employees are expected to proactively identify and understand, openly discuss, and act on current and future risks
We are interested to hear from people who have:
Experience and knowledge in data and analytics
Intermediate SQL experience, preferably working with Teradata
Ability to interpret data and put forward recommendations to solve analytical problems
Demonstrate strong interpersonal skills, including building and maintaining good networks
Exhibit sound commercial acumen, and experience in proactively and creatively utilising analytics to drive decision making
Understanding of retail products or prior experience in financial domain is highly desirable.
If this sounds like you, apply now!
At CommBank we believe in working somewhere that works for you. We have many flexible working options available so talk to us about which arrangements could work best for you.
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through to submit a valid application. We’re keen to support you with the next step in your career.
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Advertising End Date: 08/02/2024
