Data & Reporting Officer

Full time opportunity based in our Campbelltown, NSW office
Equal opportunity employer that offers generous salary packaging and opportunities
$41.52 - $44.68 (SCHADS 4B) + Salary Packaging up to $15,899 + 17.5% Leave loading + Super
Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we'd love to hear from you.
About this Program
Carer Gateway was first introduced in 2015 as a website and phone line to help carers find and access support to help them in their caring role. With the Australian Government's commitment to continue improving carer services, an extensive four-year consultation process with carers and the sector was undertaken
This process found that the best way to support carers is to help them early in their caring role. Through a range of tailored supports and services, carers can be supported to manage their daily challenges, reduce stress, plan for the future and ultimately improve their wellbeing.This resulted in an updated Carer Gateway service model, which is what it is today. The full Carer Gateway service was introduced in a two-phased approach from July 2019
About the opportunity
The Data Officer is responsible for the reporting and presentation of quality data to the National Managers and program teams of the Carer Gateway Service. The Objective of the role is to work in collaboration with a range of internal stakeholders, supporting to maintain data integrity, identifying program trends, and supporting reconciliation of data discrepancies.
Key responsibilities of this role include the following:
Analysing data and trends to support future program activities;
Preparing monthly and quarterly reporting packs for National Managers and Director, and responding to information requests;
Working in collaboration with Business Intelligence team and the Carer Gateway teams to reconcile data discrepancies and maintain data integrity;
Implement a continual quality improvement approach, identifying potential risks to data quality and collaborate on risk mitigation strategies;
Communicate technical information to non-technical stakeholders and build capacity within the Carer Gateway teams
You will also need:
Tertiary qualifications in a related discipline or equivalent experience
Demonstrated experience working in a similar role.
Ability to communicate technical information to non-technical stakeholders.
Demonstrated experience working directly from a variety of complex databases to draw meaningful, data-driven insights that informs overall operations.
High computer literacy and IT skills
Right to Work within Australia
100 Points ID
Satisfactory Police Records Check (within 12 months)
Satisfactory Working with Children Check - NSW
NDIS Worker Orientation Module Certificate - free online course
NDIS Worker Screening check
About Us Wellways connects people, strengthens families, and transforms communities for individuals of all ages experiencing disabilities or challenges to their social and emotional wellbeing. A leading for purpose mental health and disability support organisation operating nationally, our services span mental health, disability and community care and reach more than 7000 people each year!
Working with a diverse range of people, Wellways creates an inclusive community where everyone can imagine and achieve their hopes and potential.
What we offer
A purpose driven culture where people can thrive, everyone is respected, and differences are valued
An equitable, diverse, and socially inclusive work environment
Salary packaging up to $15,899 enables you to spend a portion of your salary before it is taxed to pay for things like rent, mortgage repayments, car leasing
Meal and Entertainment allowance via salary packaging up to $2,650 per annum
Receive 17.5% leave loading every time you take annual leave
Paid parental leave after 12 months of ongoing employment
Access for you and your family to our Employee Assistance Program
For a confidential discussion about the role, we encourage you to contact Liz Gardiner on 0438 871 521
Once you APPLY click here for a copy of the position description
Wellways is committed to the safeguarding of children and vulnerable people. Successful applicants must undergo a comprehensive screening process prior to their commencement.