Debt Support Officer

The Opportunity

Are you passionate about ensuring the financial stability of educational institutions? We're seeking a dedicated individual to support the Catholic Schools Office in the crucial task of recovering school fees. As a Debt Recovery Specialist, you'll play a vital role in assisting individuals who are initiating or progressing through the debt collection process. Collaborating closely with schools, you'll ensure smooth communication and efficient resolution.

Join Us and Make a Difference to the Community

The Diocese of Maitland-Newcastle serves the Hunter and Manning regions which have a population of some 150,000 Catholics. Through its parishes, pastoral groups, and its agencies of Catholic Schools, CatholicCare, St Nicholas Early Education and other agencies, the diocese provides pastoral, educational, social welfare, and community development. The Diocese employs more than 4000 staff across these agencies.

Benefits of Working With Us

• Directly contribute to improving the lives of many in the community;
• Receive up to 3 additional days paid leave, between the Christmas and New Year period annually;
• Paid parental leave;
• Flexible working arrangements;
• Ongoing training and development opportunities;
• A great friendly environment of dedicated and passionate co-workers;
• Discounted gym membership through Fitness Passport;

Join us today!

Position Description

This position is responsible for the support of fee collection for the Diocesan Education sector, in relation to schools.

The Debt Management Officer interacts with other Finance Shared Service team members, and colleagues from across the Diocese, and communicates with school principals and school finance officers, external fee management providers and debtors in performing accounts functions.

Experience/Criteria

• Strong interpersonal, communication and organisational skills with the capacity to work effectively in a team
• Proven experience in the administration of debt collection & other accounts receivable processing at a high level
• Sound knowledge of debt collection processes and related internal controls.
• Ability to work with discretion and maintain confidentiality.
• High level computer literacy including experience with PCs (particularly MS Word and Excel) and computerised purchasing and financial information management systems.
• Excellent interpersonal and communication (written and oral) skills, including effective telephone manner.

To Apply

Please provide a current copy of your Resume and a Cover Letter which addresses the two criterion points below:

• Please explain why you are interested in this position and how it fits into your career aspirations
• Your credentials and prior experience in a comparable role

For further information regarding this position, please contact *********@mn.catholic.edu.au

Applications close: 11:59pm Wednesday 17 April 2024

Additional information

The Diocese of Maitland-Newcastle is committed to safeguarding children and vulnerable persons and preventing those in our care from suffering abuse or neglect. It is committed to implementing and maintaining compliance with the NSW Child Safe Standards and the National Catholic Safeguarding Standards and takes a zero-tolerance approach to abuse of children or vulnerable persons.

All who work in the name of the Diocese must comply with the Diocesan Safeguarding Framework Policy and act in accordance with the Diocese’s Code of Conduct which includes the Diocese’s Safeguarding Commitment Statement. Employees are required to undergo a National Police Check and retain a valid NSW Working with Children Check where necessary, in accordance with legislation.