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SalaryAbout Us
APA is a leading Australian energy infrastructure business. We own and/or manage and operate a diverse, $22 billion portfolio of gas, electricity, solar and wind assets. Consistent with our purpose to strengthen communities through responsible energy, we deliver approximately half of the nation's gas usage and connect Victoria with South Australia, Tasmania with Victoria and New South Wales with Queensland through our investments in electricity transmission assets. We are also one of the largest owners and operators of renewable power generation assets in Australia, with wind and solar projects across the country.
We employ more than 2,500 people across Australia and know that they are the key to our success. We are committed to a diverse and inclusive culture, where all our people feel safe, valued, and trusted to do their best every day.
The Opportunity
We now have an exciting opportunity available for a Demand and Capacity Support Officer to join our Networks team in Thomastown VIC, Kidman Park SA or Eagle Farm QLD on a Permanent Fulltime basis.
Reporting to the Demand & Capacity Planning Manager, you will be responsible for performing a range of administration activities that support Networks Planning & Scheduling.
Key Responsibilities
Reporting to the Demand & Capacity Planning Manager, you will be responsible for performing a range of administration activities that support Networks Planning & Scheduling.
Key Responsibilities
- Support Planning & Scheduling activities to ensure the safety and efficiency of the Networks operation in compliance with industry regulations
- Assist with the processing and the appropriate responses to customer complaints
- Liaise with Supervisors on damages, leaks and mains replacement programs to ensure the correct equipment, permits and services are organised
- Dispatch and maintain records for work orders that are not managed in the Salesforce platform in line with capacity constraints
- Ensure all shift and Capacity information is accurate for both internal and external field resources
- Strong experience in a comparable administration role
- Effective communication, sales force and customer service skills
- Experience in the gas or utilities industry would be desirable
- Maximo or similar works management systems expertise
- Ability to work well in a team environment and build and maintain relationships with internal and external stakeholders
Networks manages and operates transmission pipelines and local distribution networks that deliver gas to around 1.4 million households and businesses across Australia.
This is an exciting time for the Networks team, we are growing and expanding with many new projects, including 2032 Olympics. Also, we have a strong culture of continuous improvement and working towards Net Zero with the introduction of renewable green gas into the Gas Networks. We need people who are courageous, nimble and ready to make a positive impact.
Sound like your kind of career? We'd love to hear from you.
APA is an equal opportunity employer. The safety and sustainability of our people, community and environment is our focus. We embrace diversity in our people to ensure our workforce is representative of the communities that we operate in.
APA Group focuses to provide you with access to targeted career development programs, competitive remuneration, employee benefits, work-life balance and wellbeing programs.
Applicants must be eligible to work in Australia to be considered.
Role closes Friday, 22 March, 2024. Role Reference number 5885.
PD is available on request by emailing
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