Dental Receptionist Full Time / Part Time

To meet with increasing demands of our clinic, exciting opportunities are available for Full /Part time Receptionists / Front Office Coordinators to join our amazing team.  

The Dental Room brand is a leader within the dental space. With a boutique team of dentists, dental hygienists and a support team, there is never a dull day here and you will be a part of this.

At The Dental Room, the excellence in dentistry is assumed. What really matters at our clinic is the relationships you build with patients with 6 star customer service. You get to know people - providing them with highly personalised service; you know what's important to them as people, and help them enjoy the care your are giving them. We realise that going above and beyond is something that comes natural to us. 

We are seeking a unique Dental Receptionist that holds the same values and is willing to go above and beyond to help clients continue to have a 'wow' experience. 

• Receptionist / Front Office Coordinator .
• Full time / Part Time considered. 
• Flexibility is offered and welcomed.
• Above award wages with 6 monthly growth reviews and yearly financial reviews.
• Immediate start.

• Customer facing experience is a must - ideally having worked in dental, medical, spa, beauty, aviation and/or hotel industries.
• Excellent interpersonal and communication skills in person and over the phone.
• Well presented and full of positive energy.
• You want to learn and you are a quick learner - you are 'switched on'.
• Very high attention to detail with a strong sense of accountability.
• Clear ability to multi task and handle a busy work environment - you do not get overwhelmed and you are able to prioritise tasks.
• Competent in handling technology - dental practice management software, HICAPS, Outlook emails.
• Self motivated with an attitude towards learning and realise that we all have a lot to learn.
• Adaptability and ability to work as part of a team.

• First point of contact for the clinic.
• Phone communications.
• Patient records maintainence.
• Scheduling and rescheduling client appointments using our dental software - Oasis.
• Discussion of various treatment procedures with clients.
• Preparation of morning huddles / daily schedules for the dental team to help ensure smooth daily operations.
• Payments processing /collecting.
• Payment plans processing.
• Lab work management.
• End of day settlements.
• Daily KPIs.
• Organise meetings.
• Performing general office duties, such as answering telephones, photocopying, filing, and faxing.
• Maintainence of effective infection control.