Desktop Support Engineer (Mac)

The CompanyOur client a NASDAQ listed ecommerce platform provider within the retail industry is looking to onboard a sole engineer within there Sydney office. Originally from Texas, Austin this global based business with teams all around the world is looking for an engineer that can help support & maintain the current IT infrastructure here in Sydney. The RoleBeing the sole person onsite, you will oversee support, maintenance, troubleshooting and resolving issues for systems, hardware's, software's, and infrastructure. Whilst this is a solo role within the business there is a global team that will help the individual with any issues that do arise.This role will initially start part-time 3 days a week in the office and then we will be looking to move this role to full time 5 days a week. Your Skills & Experience3 - 5 years' experience with Mac OS X supporting and troubleshootingExtensive experience with JAMFBeen involved in iOS device deployment, support, and troubleshooting.3 - 5 years Windows Server Experience 2008 + Support and TroubleshootingO365 Support and Set-upExtensive hands-on experience with IP Networking and WLANs and access pointsExcellent communication skills to communicate with vendors, internal and external stakeholders.Proactive support of our Video Conferencing systems (Google Meets and Zoom) in our conference rooms. About YouWe are seeking people who are passionate about delivering exceptional service to a leading organisation, you will also be required to provide peripheral support. In return you will be rewarded with a dynamic working environment with loads of activities occurring on a day to day basis. By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.