Address
Form of work- Fixed Term Full Time (Until 3 January 2025)
- Monday to Friday, 72.5 hours per fortnight, 9 day fortnight
- Pro Rata amount of $81,192 - $86,349 per annum (LGIA Stream A Level 3) + Superannuation
- Location – Rockhampton
Your new role
If you are an enthusiastic and experienced administrator and want to further your understanding of planning and development, this is the position for you! Planning and Regulatory Services is currently seeking a Development Support Officer to assist customers attending the Development Advice Centre with a variety of enquiries.
With a positive attitude and focus on using your initiative, you will accurately receive, receipt and process applications, undertake building and plumbing record searches and planning certificates and assist in issuing, receipting and collecting Infrastructure Charges. You will provide high level administrative assistance to a number of units ensuring compliance with legislative processes and timeframes.
This position requires the completion of a satisfactory Criminal History Check - Police Certificate (Australia Wide Name Only Police Check).
What we are looking for
- High level customer service skills and positive attitude to act as a first point of contact for both internal and external customers
- Ability to use initiative to problem solve and resolve issues prior to escalating to Senior Officers
- Strong time management, planning and organisational skills
- Ability to work well under pressure and exercise a high level of judgement, confidentiality and sensitivity in your work at all times
- Applicants with an advanced knowledge of Pathway are encouraged to apply
What you'll get in return
As an employee of Rockhampton Regional Council, you will join a diverse and innovative team of more than 900 employees supported by good leadership, who proudly deliver services and make a difference to the lives of people living and working within the region.
- Supportive Work/Life Balance
- A large employer with a strong values driven culture
- A generous superannuation scheme – Up to 18% superannuation (conditions apply)
- Ongoing training and development opportunities
- Corporate membership discounts
- Payroll deductions and salary sacrifice options
- 17.5% annual leave loading
- Wages paid fortnightly
- Employee Assistance Program
- Fitness Passport and active social clubs
What you need to do next
To apply for this opportunity, please submit two documents:
- A 2-3 page Cover Letter addressing the Application Criteria below;
- Your Current resume.
Application Criteria
- Experience working in a fast paced administrative environment and the ability to research and draft replies to correspondence.
- Excellent communication skills with a strong focus on teamwork and customer service.
- Demonstrated time management, planning and organisational skills with the ability to work within strict timeframes.
- Excellent knowledge of and demonstrated experience using Council systems, particularly Pathway and ECM.
Please use Council’s cover letter template and ensure you clearly label each Application Criteria in your cover letter.
Click the ‘Apply’ button to complete your online application.
Applications Close: Monday 11 March 2024 at Midnight (AEST)
