Digital Communications Officer - Coordinator

Exciting opportunity for a Digital Communications specialist to join our government client in developing accessible and engaging digital content!

As a Digital Communications coordinator, you will enhance the client's online presence and engage stakeholders through effective digital channels.

Key accountabilities

• Develop and write targeted, engaging and plain English digital content, including copy, video and graphics, that is customer focused and follows digital best practice
• Produce regular reports on the performance of digital channels against Key Performance Indicators and recommend improvements
• Complete user research and testing of digital content and products to ensure content meets customer service and accessibility standards
• Provide support, advice and training in content management system, email marketing platform, social media management and Google Analytics to internal stakeholders
• Work collaboratively with subject matter experts to turn complex information into easy to understand, web ready content
• Ensure that content published on digital channels meets brand and style guide requirements
• Manage relationships with third party suppliers

• Relevant experience in design platforms, email marketing platforms, content management systems and Google Data Studio.
• Proven experience formatting complex and lengthy content into user focused digital content.
• Proficient in the use of EDM campaign tracking and reporting, search engine optimization (SEO) and accessibility best practice.
• Strong understanding of best-practice communication principles, awareness of current and emerging communication trends and ability to apply this knowledge to day-to-day activities.
• Positive, 'can-do' attitude
• NSW Government experience

• Hybrid work model - 3 days onsite + 2 days WFH
• Competitive daily rate
• Dynamic and high-performance work culture

If this sounds like you and you're interested in being considered for this unique opportunity, please apply asap - We will ideally submit shortlists in 24 hours.