Address
Form of work
Salary- $39 - $52 p/h + super
- 3 Month Contract
- Rozelle
We are seeking an experienced Digital Content Specialist to join a large NSW government organisation based in Parramatta. The team consists of talented individuals who collaborate to achieve business objectives.
About the Role
We are currently seeking to appoint a Digital Content Specialist. This position develops accessible and engaging Digital Content to support the achievement of the business priorities and program objectives, including developing and implementing user guides and training to support internal stakeholders to produce high quality content for the intranet, website and trackable email campaigns.
Key accountabilities include:
- Develop and write targeted, engaging and plain English Digital Content, including copy, video and graphics, that is customer focused and follows digital best practice
- Produce regular reports on the performance of digital channels against Key Performance Indicators and recommend improvements
- Complete user research and testing of Digital Content and products to ensure content meets customer service and accessibility standards
- Provide support, advice and training in content management system, email marketing platform, social media management and Google Analytics to internal stakeholders
- Work collaboratively with subject matter experts to turn complex information into easy to understand, web ready content
- Ensure that content published on digital channels meets brand and style guide requirements.
- Qualifications and/or relevant experience in design platforms, email marketing platforms, content management systems and Google Data Studio.
- Proven experience formatting complex and lengthy content into user focused Digital Content.
- Proficient in the use of EDM campaign tracking and reporting, search engine optimization (SEO) and accessibility best practice.
- High-level written and oral communications skills with the ability to write compelling information that achieves objectives and reinforces key messaging.
- Proven ability to collaborate with colleagues within the team, department, directorate and broader organisation
- 5th largest supplier to the NSW Government
- Get paid weekly
- Rated 4.9/5 on Google Reviews with over 1000 5* reviews for candidate feedback this year
- Offer Insurances for ABN Contractors
- Consistent communication & transparency
- Detailed onboarding & support
