Address
Form of workEnsure the smooth operation of the Seed Heritage online business and deliver outstanding customer experiences across all digital touchpoints.
We are thrilled to present a unique opportunity for aDigital & Ecommerce Manager to join Seed Heritage.This role will be responsible for ensuring the smooth operation of our online business and delivering outstanding customer experiences across all digital touchpoints.
THE ROLE:
- Lead day-to-day operations of digital channels, ensuring alignment with marketing and product plans.
- Test, configure, and implement web assets, content, and promotions on schedule.
- Ensure order fulfillment SLAs and delivery quality with Group Digital and Supply Chain teams.
- Measure and monitor channel performance, presenting trade results and recommendations.
- Manage expenses against the digital P&L.
- Identify opportunities to enhance sales, profitability, and customer experience.
- Resolve issues, maintain service levels, and standards.
- Use data and analytics for improvement and strategic opportunities.
- Execute digital marketing strategies across paid channels.
- On-site role 5-days per week, based in our St Kilda Road offices.
- Minimum 5 years’ experience operating an ecommerce business
and digital marketing channels. - Relevant tertiary qualifications in Commerce, Business, or
Information Technology - Well-developed communication, time management, analytical, and stakeholder management skills
- High attention to detail and problem-solving abilities
- Ability to work in a high pressure and fast paced environment
whilst maintaining composure. - Exemplary understanding and knowledge of ecommerce,
marketing, and retail - Understanding of web design and UX standards
- Up to 50% off new season Seed Heritage product
- Generous discounts across all Brandbank Brands!
- Supportive team culture and environment
- Opportunity to work for an iconic Australian retailer
- Employee Referral Program – be rewarded for referring great new people to our team
Seed Heritage seeks to provide an unparalleled shopping experience and brand aesthetic, comprising of beautifully designed apparel, accessories and footwear for women, men, teen, child and baby.
We now reach a global audience, boasting more than 280 stores in destinations including New Zealand, Hong Kong and Singapore.
If you believe you have the skills and expertise to fulfill this challenging and rewarding role, we encourage you to APPLY NOW!
Click the link below to explore more!
https://www.seedheritage.com/careers
ABOUT BRANDBANK GROUP:
Brandbank was founded on bold creative thinking. We exist to ensure that the entire experience of a brand is brilliantly designed and beautifully connected, and the customer is at the heart of everything we do. Our growing business is built on a house of carefully curated brands, each chosen for a specific reason to deliver rich connections to our customers. Brandbank Group consists of Seed Heritage, Unison, Allkinds, Commonry, kikki.K & Fine-Day.
